Office Administrator Job at Corporate Technology Consultants
We are an IT Managed Service Provider for small to medium sized businesses and are located in Lake Dallas. We have been in business for more than 12 years. Our team provides IT and phone services to our clients in the DFW area as well as through Central and South Texas. We are looking to add a Service Coordinator to our team to assist our customers, the owners, and tech staff. We work together in the office most days and from home sometimes on Fridays. Some travel might be required but it would be to a customer's office and back in the same day for the most part and usually in a company van. On a rare occasion, it might be necessary to stay overnight. You must have some IT experience and knowledge of the IT industry.
Requirements:
- Confident self-starter that needs little direction
- Must be able to learn and adapt on the fly
- Familiarity with technology and software including: QuickBooks, Microsoft 365 (especially Excel).
- Printers
- Scanners
- Adobe
- Phones
- Basic troubleshooting
- Networking and computer parts
- Top-notch communication skills both written and verbal
- Detail oriented but knows how to communicate the appropriate level of detail to team members
- Project management skills are a must
- Basic web design skills a plus.
Responsibilities include but are not limited to:
- Creating and Managing tickets in the ticket system
- Insuring that tickets are addressed, closed, and invoiced in a timely manner
- Data entry
- Research
- Creating reports
- Marketing
- Office management
- Ordering Office supplies
- Ordering hardware
- Coordinating meetings
- Running errands
- Bookkeeping
- Answering phones and routing calls
- Other administrative duties as required
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- IT Related: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location
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