Job overview

The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing and accounting policies and procedures.

What you will be doing

• Audit, balance, post and report on food and beverage charges to ensure accuracy and proper cash handling procedures are followed.
• Audit, balance, post and report on the room charges including phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures to ensure accuracy and proper cash handling procedures are followed.
• Complete, balance and file night audit reports including over/short figures, deposits, counts, house charges, and promotional materials.
• Prepare and input statistics and income journal sheets for preparation of daily reports.
• Perform the duties of a Front Desk Agent including greeting, registering and assigning rooms in accordance with policies and procedures. Use suggestive selling skills and company sales programs to maximize revenue and occupancy levels.
• Answer inquiries pertaining to hotel services, shopping, dining, entertainment, and travel directions.
• Answer the telephone and transfer callers.
• Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.

Requirements

Skills and Abilities:

• Ability to complete Front Desk Agent duties and process night audit in compliance with Company policies and procedures.
• Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.
• Ability to operate a computer, calculator, phone and other office equipment.
• Attention to details with good organizational and efficient time management skills.

Consistent professional attitude and behavior with effective listening and communication skills.

• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

EEO/VET/DISABLED

Job Types: Full-time, Part-time

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Narragansett, RI 02882: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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