JOB SUMMARY

Location: Austin, TX; Fort Collins, CO; Lincoln, NE; Paducah, KY; Open to discussion

Network Engineer IIs work with customers on the implementation and upgrades of their network infrastructure as well as respond to issues related to the customer network. They plan for, design, and evaluate new and existing network systems and services between multiple platforms and protocols.

This includes but is not limited to routers, circuits, internet, switches, firewalls, ISP, cabling, VPN connections, unified communications, call-center management, etc. Network Engineer IIs that obtain work from a task system are primarily customer-facing. Their work includes device migrations, network infrastructure, installations, and coordinating with QA and/or Risk Management to ensure configuration integrity and compliance. Network Engineer IIs train and support Network Engineers.

KEY RESPONSIBILITIES

• Demonstrates an in-depth to advanced knowledge in a variety of technologies; serves as a point of escalation for complex issues.
• May provide oversight for and ensures the proper engineering and installation of both customer and internal structure changes, as well as new implementations.
• Makes sure the projects and task assignments are completed in a timely manner as well as being functionally and securely sound.
• May participate in network design; planning, site/data center surveys, and providing recommendations for future-proofing customer infrastructures by providing data for customers with actionable data regarding specific infrastructure needs. This data might be rendered by either conference call, data (i.e., e-mail), or physical on-site inspection.
• Addresses firewall-related work activities and issues.
• Addresses capacity planning and bandwidth needs.
• Responds promptly to incident tickets/tasks concerning network/voice issues.
• Works to maintain security and proper access to customer data.
• Proactively seeks out and understands new and developing technologies and trends in Information Technology.
• Performs other duties as assigned.

PRIMARY RESULTS ACCOUNTABLE FOR ACHIEVING

• Successful implementation of network design/objectives.
• Incident tickets/tasks are completed in a timely and responsive manner.
• Protect the integrity of customer data.
• Ensure the network is compliant.
• Maintenance and security of infrastructure devices.

JOB REQUIREMENTS

Education & Certifications:

Accredited university, college, or trade school education in a relevant field or equivalent training in relevant technology. Relevant certifications preferred.

CCNP is preferred but not required.

CCNA is required.

AZ-900 is preferred but not required.

Experience:

Advanced level position in described technology. A minimum of three (3) years of successful, in-depth work experience in relevant technical fields.

Experience with Cisco networks, switches, and firewalls is required.

Experience with Palo Alto and Fortinet network devices is required.

Required Skills:

• Advanced IT knowledge including, but not limited to, security clearance, firewalls, switches, network security
• Written and verbal communication skills
• Strong logic, reasoning, and analytical skills with the ability to troubleshoot/problem solve
• Ability to work independently and within a collaborative team
• Project management
• Leadership skills

RELATIONSHIP BUILDING

This position requires regular contact both inside and/or outside the company.

DECISION MAKING

This position requires the use of judgment to plan and perform; general decisions are made to solve a problem or select a course of action for a standard or recognized method of operation.

SUPERVISION RECEIVED

General Supervision. Assignments are both task-oriented and objective-oriented. Work is reviewed for soundness of judgment and overall adequacy and accuracy.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Special work environment characteristics: Risk of electrical shock.

Travel: No Travel.

Physical Demands:

The employee is regularly required to stand, walk, sit, talk and hear, use hands to finger, handle or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, lift or move up to 50 pounds, and travel by ground or vehicle. This position requires the basic need to look at a computer screen for up to 8 hours a day.

Not for California and Washington applicants:

This position is not open for California and Washington applicants.

For Colorado Applicants:

Colorado Applicants Only: The pay range for this position is $65,000 - $82,000 per year; base pay offered may vary depending on job-related knowledge, skills, and experience and market location. You can find out about our benefits at www.CSIWeb.com/Careers. This information is provided per the Colorado Equal Pay Act.

CSI offers end-to-end technology solutions that range from core banking and Internet banking solutions to compliance monitoring and secure document management.

As a company, we strive to deliver the best solutions the industry has to offer and back them with personal customer service that distinguishes us from the competition. Our efforts provide customers with a trusted technology partner, shareholders with a good return on their investment, and CSI employees with a great place to work.

CSI also offers a competitive compensation package to include paid vacation, 401k, medical insurance to include dental and vision, and much more!

For more information on CSI, visit our website at www.csiweb.com.

CSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis.

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