National Program Director Job at Privia Health
Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.
Title/Position: National Program Director, Practice Integration
Department or Business Unit: Practice Integration
Reporting Structure: AVP, Practice Integration
Employment Type: FTE
Exemption Status: Exempt
Min. Experience: Mid-Level
Location: Remote
Travel Required: Yes, 30%
Overview of the Role:
The Program Director is a key member of the Practice Integration team. This role manages key company initiatives and strategic projects that span across various functional teams. The Program Director is responsible for building out a standard program management structure and applicable processes, and is held accountable for timely and successful completion of projects.
Primary Job Duties:
- Develop a program management structure/ methodology that can be applied to and scale across all projects in the organization
- Oversee and manage the execution of key company initiatives, the launch of new market operations, new provider onboarding, and other strategic projects
- Assist with the strategic planning and budget for all projects/initiatives
- Develop and report out on KPI’s and deliverable tracking to leadership
- Provide oversight on all projects managed by their team and escalate issues/risks to internal teams and leadership
- Serve as subject matter expert on the Privia Medical Group model and associated MSO services in order to adequately prompt questions and discussions amongst functional team leads and appropriately escalate issues, when necessary
- Lead and coordinate activity and communication between internal teams, including but not limited to: Finance, Operations, IT, Billing, Product, RCM, Value Based Care, Marketing, Sales Growth, Business Development, Implementation and Credentialing teams
- Create standard templates to identify project scope, goals, KPI’s, budget, and other materials, as needed
- Oversee concurrent projects
- Effectively manage expectations and relationships with strategic partners
- Establish timelines and confront critical-path items and deadlines
- Willingness to travel to partners in new markets
- Bachelor's degree preferred
- 7+ years experience developing program management processes in a healthcare setting
- Experience in hospital, medical group, or ambulatory setting with cross-functional team exposure
- Experience with project management tools (Smartsheet, Monday.com, Taskray, Excel etc.)
- Knowledgeable about ambulatory healthcare structure and Management Service Organizations (MSO)
- Must comply with HIPAA rules and regulations
Interpersonal Skills & Attributes:
- Collaborative, customer-focused and able to create visible value
- Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills from planning to execution of tasks and projects.
- Extensive program coordination experience
- Process oriented with the ability to oversee and drive multiple projects to completion
- Conflict management skills
- Problem solving skills with a proven track record
- Attention to detail
- Ability to work in a very fast-paced and changing work environment
- Ability to work independently and as a team member
- Self-directed and resourceful
- Excellent communication and client facing skills
- Excellent organizational skills
Colorado, New York, New Jersey, California and Washington Residents Only: The salary range for this role is $80,000 to $120,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers):
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
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