The Role

Tesla is looking for an experienced Mobile Glass Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. The role will require daily travel within the region directed by Mobile Glass Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you. More details about the job are listed below:

Responsibilities

· Operate a variety of hand, power, and shop tools as required to service automotive glass components

· Perform repairs and replacements of vehicle glass components

· Partner with experienced technicians on the inspection, repair, and service of Tesla electric vehicles, as needed

· When applicable, ensure vehicle Driver’s Assistance System is operating as intended with utilization of computer/calibration software

· Perform equipment inspections, adjustments and certifications

· Maintain records of time, expenses and materials

· Perform other related duties as assigned

· Help maintain cleanliness of vehicles

· Effectively handle multiple priorities, organize workload, and meet deadlines

· Safely operate company vehicle

· Communicate professionally with customers and other stakeholders

· Daily regional travel

Requirements

· Knowledge and training on removing and installing glass, primarily windshields.

· Trade school training/ ASE’s a plus

· Excellent oral and written communication skills as well as the ability to follow written instructions, with attention to detail

· Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders

· Ability to quickly learn and adapt to new systems, processes, and a dynamic work environment

· Must be comfortable with daily regional travel and operating a large service vehicle

· Must display a sense of urgency when responding to customer Roadside Assistance needs

· Excellent customer service and problem-solving abilities

Employee Benefits

· Full benefits from day 1 for you and your eligible dependents

· Aetna PPO and HSA plans (including infertility and transgender coverage)

· 2 medical plan choices with $0 paycheck contribution

· Vision & dental plans (including orthodontic coverage)

· Healthcare and Dependent Care Flexible Spending Accounts

· Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA

· Company paid Life, AD&D, short-term and long-term disability

· 401(k) match, Employee Stock Purchase Plans, and other financial benefits

· Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays

· Back-up childcare and employee discounts

· Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance

· Voluntary Identity Theft and Legal Services plans

· Adoption and surrogacy benefit

Job Type: Full-time

Pay: $22.00 - $25.22 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Charlotte, NC: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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