HeartShare St. Vincent’s Services (HSVS) Nuevo Camino program is dedicated to providing 38 unaccompanied minors, ages 5-12, with a supportive, nurturing environment through transitional foster homes, daily education Monday - Friday, and supportive wrap-around services in the East Brooklyn section of New York City. Our program is rooted in ensuring that service delivery is trauma-informed, culturally appropriate, and tailored to the needs of each child while maintaining all program requirements of ORR.

The Medical Coordinator is responsible for assessing, facilitating, and monitoring all components of unaccompanied children’s medical & mental health services.

Responsibilities:

• Formulate treatment authorization requests to Point Comfort Underwriters for clients.
• Serve as the subject matter expert of Point Comfort Underwriters Insurance.
• Develop, recruit, and maintain positive working relationships between contracted providers including all health providers and related partners.
• Manage and maintain the record-keeping process to ensure there is an effective filing system in which information is forwarded smoothly.
• Reconcile and address all billing errors to ensure accurate billing with no profit loss.
• Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR.
• Maintain accurate, up-to-date information on transitional youth in care while meeting ORR and Nuevo Camino documentation and reporting requirements.
• Stay abreast of all agency, federal, and state regulatory requirements related to social services
• Periodically travel to healthcare provider facilities to build positive working relationships and transport/escort clients to medical/mental health appointments.
• Works closely with the Case Management Team to coordinate medical & mental health services and documentation.
• Participate in required ORR – Nuevo Camino training per the federal and state mandates.

Requirements:

• Bachelor's degree from a four-year college or equivalent.
• Bi-Lingual Preferred in Spanish.
• Experience working in a medical setting with medical billing and recording-keeping experience. Experience working with children.
• Ability to navigate the US medical system.
• Excellent oral and written communication skills.
• Attention to detail and data quality.
• Multitasking, problem-solving, analytical and organization skills. Time management skills.
• Proficiency in Microsoft Office applications and other computer skills sufficient to perform essential functions (using the UC Portal, internal e-case management software, Internet, and e-mail applications.).
• Awareness and sensitivity to the service population’s cultural and socioeconomic characteristics are required.
• Commitment to Nuevo Camino's core mission and values and an ability to model those values in relationships with colleagues and partners; commitment to empowering refugees and migrants.

Benefits:

• Rewarding Work in a team environment;
• Paid vacation, sick, personal days and holidays;
• 403(B) retirement plan with employer contribution;
• Health, dental, vision and life insurance;
• Employee Assistance Program (EAP);
• Flexible spending account (Dependent Care, Medical, Parking, and Transit);
• Employee Appreciation Programs and Events;
• Tuition Assistance Program;
• Professional Development opportunities;
• Verizon Wireless Discount;
• BJs Membership discount;
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.