Job Details

About the Company
The mission of Navos is to improve the quality of life of people vulnerable to mental illness by providing a broad continuum of trauma informed care with a focus on recovery and resilience. Navos responds to the needs of people with mental illness in King County. Services are targeted to those who live at or near poverty, often as a result of their mental illness. Navos is committed to embracing equity and inclusiveness in everything we do. Our efforts are intentional, deliberate, and a fundamental part of the everyday expectation for working at Navos.

About the Position
This member of the PACT multidisciplinary team has training in one of the mental health professions (e.g., nursing, social work, rehabilitation, counseling, or psychology) and clinical skill and experience to assess, plan, develop, coordinate, and provide treatment, rehabilitation, and support services to program clients with severe and persistent mental illnesses under the clinical supervision of the team leader and the psychiatrist. Functions as a clinical member of the multi-disciplinary team and provides treatment, rehabilitation, and treatment.

Position Functions & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide service coordination (case management) for an assigned group of clients coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implanting, evaluating, and revising overall treatment goals and plans in collaboration with the with the client and the individual treatment team; provides symptom management, ensuring immediate changes are made in the treatment plans as clients’ needs change; educate and support clients’ families, and advocate for clients’ rights and preferences.

• Provide ongoing assessment of clients’ mental illness symptoms and clients’ response to treatment. Make appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which puts clients at risk. Provide symptom education to enable clients to identify their mental illness symptoms.
• Provide direct clinical services including case management and group facilitation to client on an individual, group, and family basis in the office and in the community settings to teach behavioral symptom management techniques to alleviate and manage symptoms.
• Coordinate with outside inpatient services to detoxify clients and establish linkage to outpatient treatment, self-help programs (e.g., Alcoholics Anonymous, Narcotics Anonymous), outpatient services, and residential facilities. Participate in providing rehabilitation services.
• Acts as liaison and consult with community agencies and families to maintain coordination in the treatment process.
• Document client progress to maintain a permanent record of client activity according to established methods and procedures.
• Perform shift management in coordination with other PACT shift managers, including on-call crisis intervention covering nighttime hours and serve as a backup to evening and weekend staff, according to established policies and procedures.
• Provide treatment, rehabilitation, and support services, with some interventions directed or performed by staff with specialty training and skills (e.g., vocational specialists).
• Support a system-wide understanding of trauma prevalence, impact and trauma informed care.
• Foster healing, hopeful, honest and trusting relationships for consumers and employees; Value consumer voice, choice and self-advocacy.
• Demonstrate a commitment to cultural competence.
• Promote a safe, calm and secure environment with supportive care and family-driven services that are trauma specific and promote recovery and wellness.
• Other duties as assigned.
• Follow organization infection control policies and procedures. At risk for exposure to blood borne pathogens.

Position Requirements
Skills, Education, & Experience:

• Must have a Bachelor’s degree in psychology, counseling, social services or related field.
• Must have agency affiliated counselor’s registration
• Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
• Skills and competence to establish supportive, trusting relationships with persons with severe and persistent mental illness and respect for client rights and personal preferences in treatment are essential.
• Must have a valid Washington State driver’s license.
• Demonstrated competence in Microsoft Office suite.
• Ability to maintain confidentiality in all matters.

Supervisory Responsibilities:
This position has no supervisory responsibilities.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position may involve lifting, pushing, pulling, twisting, and stooping requiring upper and lower body strength. Lifting up to 25 lbs. may be required without assistance.

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