What the Role Entails

Our Member Services Supervisor will lead our member services team behind the teller line while assisting our members with various financial transactions, problem-solving, and developing solutions to help them reach their goals, big or small. You'll be empowered to open accounts. You are our direct link to the membership; you and your team will help them build their knowledge about their accounts, the credit union, and how we can support them to succeed!

What we're looking for

We're looking for a team player with a positive attitude and a passion for service. The Member Service Supervisor will support the branch by effectively communicating with our members as well as coaching and mentoring those on their team. This position will ensure that all functions are efficiently and accurately performed per our policies and security procedures. You will develop and maintain operations consistent with the credit union's business model and deliver outstanding member service. Education equivalent to a high school degree with three years of relevant work experience, preferably at a management level. This person must have excellent oral and written communication skills, interpersonal skills and personal computer/keyboarding skills, and the ability to work with numbers. If this sounds like a good fit for you, apply today!

What it's like to work at Town & Country Credit Union

We're a team of about 160 employees spread across 11 branches in Fargo, West Fargo, Minot, Kenmare and Stanley. We're on a mission to positively impact our members, employees and communities by offering some of the best products around, coupled with excellent member service, generous employee benefits, and giving back to our communities. We work hard to foster a positive and exciting work environment that provides our employees with new challenges, advancement opportunities and continuing education.

Working at Town & Country Credit Union comes with several benefits for full and part-time positions, including:

• Competitive compensation 2. $5 additional hourly pay for Saturday shifts for non-exempt staff 3. Paid holidays 4. Generous paid time off 5. "Dress for your day" dress code 6. Health, dental and vision insurance 7. Life and disability insurance 8. Flexible spending program 9. 401(k) with employer contributions 10. Paid volunteer time 11. Tuition reimbursement 12. YMCA Corporate Membership Discount

We want to hear from you if you're interested in bringing your talents to the Town & Country team.

Town & Country Credit Union is an Equal Opportunity Employer. Click here to learn more: https://www.townandcountry.org/careers