Medical Spa Receptionist Job at Marcus Medical Spa

Marcus Medical Spa Redondo Beach, CA 90277

1815 Via El Prado, Suite 102, Redondo Beach

We are an established, upscale South Bay medical spa. We have an on-site double-board certified plastic surgeon, a team of registered nurses, Physicians Assistant, and estheticians. We take pride in providing quality care and sincere hospitality.

We are seeking an experienced medical receptionist with exceptional customer service abilities to add to our team. We're looking for someone who possesses core traits such as empathy, emotional intelligence, and a sunny, outgoing disposition. Versatility, willingness to learn, exceptional teamwork and successfully managing multiple tasks round out our perfect teammate. In addition to core skills such as:

  • Answering multiple phone lines.
  • Scheduling Appointments.
  • Patient check-in and check-out.
  • Accurately book, change, and cancel patient appointments.
  • Look up Reward Program Points/ Sign Up New Clients prior to check out.
  • Utilize computers with skill and proficiency. Nextech EMR
  • Rooming patients and patient paperwork.
  • Assist in treatment rooms with set up and room turnover/ set up when needed.
  • Maintain a clean; safe, fully stocked and well-organized work area.
  • Work with Manager to handle all inventory accurately.
  • Handle patient’s questions and concerns professionally and courteously.
  • Properly open and close each day according to Standard Operating Procedures.

Additional Requirements:

  • Excellent interpersonal skills and high emotional intelligence.
  • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
  • Must be detail-oriented and highly organized
  • Firm grasp on medical practices, administrative processes, and organizational policies
  • Knowledge of patient care and examination procedures
  • Must be able to maintain confidentiality at all times
  • Must exhibit versatility, empathy, teamwork, strong work ethic, integrity, commitment and a warm, positive attitude.
  • Ability to pass a background Check.
  • Job Type: Full-time

We participate in eVerify and background check all of our staff.

Compensation dependent on experience.

Job Type: Full time

Pay: $17.00 - $22.00 per hour

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Front office/receptionist: 1 year (Required)

Work Location: One location




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