As a Medical Receptionist you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort.

Schedule:

Must be able to travel between Medina and Wadsworth locations

Monday-Friday 7:30 am-5:00 pm.

Ability to work Tuesday & Wednesday evenings, until 7:00 pm as needed

Saturday mornings from 8:00 am- noon. (will have a 1/2 day during the week when working Saturday.)

What you will be doing

• Greet patients when they arrive to check-in and assist patients when checking out for appointments in a consistently friendly manner
• Answering phones to assist patients and other doctors’ offices with scheduling appointments, answering office questions, and triaging calls to appropriate departments
• Schedule appointments in our practice management system
• Ensuring patients complete necessary paperwork and consent forms
• Collecting co-pays and balances
• Updating insurance or demographic information when changes in occur
• Assisting with back-office tasks as necessary such as scanning, insurance verification, recall, confirmation calls, rescheduling appointments, and error corrections
• Miscellaneous office duties within department as required

What you know

Required

• Attention to detail
• Patient and friendly demeanor is a MUST
• At least 1 year working in a medical office setting is required
• High working knowledge of computers
• Familiarity with medical insurances and insurance benefits

Desired

• 2+ years working as a medical receptionist
• Experience working with Allscripts and/or Nextech
• Experience working in ophthalmology

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Family leave
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid time off
• Paid training
• Parental leave
• Referral program
• Retirement plan
• Wellness program

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• Rotating weekends

Work Location: In person

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