Medical Receptionist Job at Hampden and Franklin County Cardiovascular Associates
Hampden and Franklin County Cardiovascular Associates Greenfield, MA 01301
Hampden & Franklin County Cardiovascular Associates is a growing cardiology group serving Western Massachusetts with locations in Springfield, Holyoke, Northampton, Westfield and Greenfield. We have over 90+ employees working over the different locations. Our practice is affiliated with Baystate and Cooley Dickinson Hospital.
We currently have an opening for a Medical Receptionist in our Greenfield office. Position is full time and benefits eligible.
HFCCA offers a flexible and supportive work environment, opportunity for growth and learning, competitive salaries and a comprehensive benefits package.
Job Functions
- Must be able to multi-task
- Displays respectful and caring attitude towards patients at all times
- Ability to take constructive feedback and make necessary changes
- Check in/out patients and schedule appointments.
- Obtain prior-authorizations and referrals
- Answer in-coming calls and check voice messages regularly
- Function at the highest level of customer service, compassion and professionalism to internal and external patients and customers
- Input accurate patient information into electronic health record
- Other tasks as needed by Providers and Manager
Minimum Qualifications
- High school diploma or GED
- 2-5 years of experience preferred
- Must have previous experience with EMR systems
- Experience preferred with patient scheduling; EPIC, eCW a plus
- Must have advanced knowledge of and strict adherence to HIPAA, and general appropriate conduct governing patient confidentiality
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
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