Grayson Pediatrics is opening a new office in Monroe in early 2023! To fill the new positioner, we are on the search for outstanding staff to help us provide top-notch medical care to the children in our community. At Grayson Pediatrics our team works together to provide exceptional medical care and customer service to every child (and parent) that we are blessed to serve. If you have at least one year of customer service experience, love children, and working with a fantastic team, we would like to invite you to apply. Please read below to see if you can meet the challenges, requirements, and rigger of the job!

Job Task and Responsibilities:

• Consistently demonstrate the highest degree of integrity, honesty, and respect to all patients and co-workers
• Answering phone calls, creating appointments, directing the calls as required and handling all queries
• Answer emails and other electronic messages as required in a timely and efficient manner
• Coordinate patient care with other healthcare facilities and specialties
• Uphold and model all HIPAA, OSHA, and office policies and procedures at all time
• Register patients according to established protocols
• Accurately collect new patient information and ensure all patient data is accurate including billing information
• Inform patients of medical office procedures and policy
• Complete other clerical/office duties as assigned

Qualifications:

• Minimum of 1 year of experience in a medical office (preferred)
• Applicant must possess excellent customer service skills, must be polite, confident, and patient
• Team player with a willingness to learn and take on additional responsibilities
• GRITS administration
• Knowledge of electronic charting software and processes (preferably Office Practicum)
• Proficient PC skills and ability to work multifaceted systems
• Requires knowledge of office management, process improvement, and medical terminology
• Thrive in a fast-paced environment

Key Competencies:

• Kindness, compassion, empathic
• Excellent verbal and written skills
• Organizes time prioritizes and demonstrates strong decision-making skills
• Information collection and management
• Planning and organizing
• Attention to detail
• Customer service skills
• Adaptability
• Displays confidence in his/her abilities to perform the job well.
• Confidentiality
• Bilingual is preferred but not required

Grayson Pediatrics, LLC is an “Equal Opportunity Employer” and that nothing in the job posting or description should be construed as an offer or guarantee of employment.

Drug Free Workplace:
Extensive criminal background check, reference check and drug screen will be performed.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement

Healthcare setting:

• Medical office
• Private practice

Medical specialties:

• Pediatrics
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We are following all of the CDC and OSHA regulations to combat the spread of COVID-19 at our office. We will be happy to discuss the specifics during the interview process.

Education:

• High school or equivalent (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Medical Receptionists & Patient Registrars: 1 year (Preferred)

Work Location: One location

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