COVID-19 Vaccine Safety Mandate

This position requires that you must be fully vaccinated for COVID-19 (even if working remotely) and present proof of vaccination before beginning employment. If you receive an offer of employment, you will be asked as part of the background check process to upload a copy of your vaccination card. If you believe you require an accommodation for medical or religious reasons related to the vaccine safety mandate, you may submit a request after you receive an offer of employment. Instructions on how to do so will be provided in your offer letter.

Job Title: Manager, Privacy Operations

Job Location: Hershey, PA

This position is open for 100% remote.

Summary:

This role will provide leadership and support across our enterprise for ongoing Privacy & Compliance related operations. The Hershey Company’s Information Services (IS) department supports these critical initiatives in order to support our legal & business partners in driving growth, consumer engagement, and compliance.

Major Duties/Responsibilities:

• Management of day-to-day operations, workflows, and communications for responding to consumer rights requests.
• Responsible for updating, configuring, and maintaining new workflows required for ongoing system and process changes and additions.
• Manage tasks related to responding to rights requests and escalate issues in order to maintain a compliant SLA and efficient response time.
• Work with OneTrust tech leads on the proper configuration and set up for new features and capabilities acting as the operations subject matter expert.
• Collaborate with teams across the enterprise in setting up new configurations for new Data Subject Access Rights requests in the OneTrust systems.
• Oversee and mentor staff as applicable.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

• 5+ year’s experience managing a team while delivering high priority work with excellence.
• Strong experience across OneTrust’s suite of solutions strongly preferred.
• In-depth knowledge of industry’s data standards and regulations or previous operational experience.
• Poise and ability to act calmly and competently in high-pressure, high-stress situations.
• Strong problem-solving and analytical skills, able to manage multiple projects under strict timelines, work well in a demanding dynamic environment and meet overall objectives. Prefer experience as a Developer with a digital platform provider, digital agency, or within an IT organization.
• High level of personal integrity, and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.
• High degree of initiative, dependability, and ability to work with little supervision.
• Proficiency with Microsoft Office Suite, especially Teams, PowerPoint, Excel, Word, Outlook. Experience with analytical tools and flowcharting tools, such as Microsoft Visio.

• Strong working knowledge of software development lifecycle and application lifecycle management. Good working knowledge of current Internet, mobile/technology trends and familiarity with client/server environments.

Minimum Education Requirements:

• Bachelor's degree in relevant area.
• CIPP, CIPM, or CIPT certifications preferred.
• Master’s degree in Business, Information Systems, or other applicable advanced degree preferred.

#LI-CW1

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com).