The EHR Training Manager is responsible for managing the delivery of EPIC education for the core functions of the clinical applications and programs to enable cost-effective, high quality, efficient, and safe patient care. The position combines managerial responsibilities with in-depth hands-on technical expertise. The Manager is responsible for the appropriate staff, staff management, planning, execution, and oversight for end user training, as well as taking a collaborative role in application change management.

Minimum Education and Experience:

• Bachelor’s Degree in Education, Business, Health Care, IT or a related field from an approved and accredited college or university.
• Five (5) years’ experience with the evaluation, implementation, operation, and training associated with electronic health record (EHR) systems, or an equivalent combination of education and experience.
• Five (5) years of supervisory or management experience in a technical or health care setting is required. To meet this requirement, candidate will have had experience in taking a lead role in managing projects for clinical application changes, training, and implementation or supervision of staff.

If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

Required Licenses, Certifications, and Registrations:

• Epic certification
• Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements.

Epic certification upon hire or for candidates who meet minimum qualifications but are not yet Epic certified, the candidate has six (6) months to complete EPIC certification.

Preferred Education, Experience, Skills, Abilities:

• Certification in a leadership program
• Certifications for completing training and exams from an EHR vendor such as NextGen, Greenway, Epic, or EClinicalWorks
• Master’s Degree in Education, Business, Health Care, IT or a related field from an approved and accredited college or university.
• Seven (7) years’ experience with the evaluation, implementation, operation, and training associated with electronic health record systems, or an equivalent combination of education and experience.
• Seven (7) years of supervisory or management experience in a technical or health care setting is required. To meet this requirement, candidate will have had experience in taking a lead role in managing projects for clinical application changes, training, and implementation or supervision of staff.

• Bilingual (English/Spanish) with the ability to speak, read and write in both languages

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

El Rio Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age 40 and over, disability, genetic information, military status, ancestry, marital status, familial status, or any other status protected by law or regulation.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

All employees are required to undergo drug testing prior to employment and, will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.

El Rio Health is a Non-profit 501 (c3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards.

Job Type: Full-time

Pay: $38.26 - $55.41 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Tucson, AZ 85701: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Management: 5 years (Preferred)
• Epic: 5 years (Required)

License/Certification:

• Epic Certification (Preferred)

Work Location: One location

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