Job Description

The maintenance technician is responsible for the day-to-day operation of the engineering department. Maintain the entire hotel facility: including the physical building structure; all mechanical, electrical, and related equipment in accordance with a planned preventative maintenance program. Ensure all areas are maintained to the high standard expected by our guests.

Objectives

Ensure the establishment is kept up to date with repairs. Prevent deterioration, attend to facilities maintenance need. Under direction of the maintenance manager, perform general repair and maintenance of any and all equipment found in and around the hotel. Ensure that all safety systems are operable.

Essential functions of the Maintenance Technician:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform general repair and maintenance of any and all equipment/ fixtures found in and around the hotel property.

• Performs routine maintenance on building interior and exterior.

• Respond to guest room calls as required.

• Diagnose problems, replace or repair parts, test and make adjustments.

• Perform regular preventative maintenance on machines, equipment and fixtures on hotel property.

• Use a variety of hand power tools, electric meters and material handling equipment in performing duties.

• Perform general repairs and services in all maintenance related disciplines, including but not limited to; carpentry, mechanics, plumbing, minor electrical, finish work, etc.

• Prioritize work orders through urgent requests and established hotel area down times in order to minimize inconveniencing guests. Effectively interact with department managers is required.

• Conduct regular walk-abouts, visually assessing the safe and efficient maintenance and operation of the physical structure(s) of the hotel; all mechanical, electrical, and any other related equipment.

• Perform emergency/unscheduled repairs.

• Works in a safe manner and recognizes unsafe situations. Takes appropriate action to ensure safety of themselves and others in building.

• Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and external areas. Verify completion of all repairs, replacement, and renovation works throughout the hotel.

• Assist in the training and development, supervision, and disciplining of all talents in the Engineering Department, such as duty engineers, plumber, painter, joiner and apprentice(s).

• Adhere to all corporate purchasing policies and controls; all Health & Safety policies; and all other Company policies as required. Follow prescribed safety procedures for personnel, contractors and equipment at all times.

• Maintain an effective Energy Management and Preventive Maintenance program, utilizing the Maximo system as required, and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel.

• Inform the chief engineer on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems. Access and input information via the computer and generate required reports.

• Inspect public areas daily for any issues.

• Pool chemical testing.

• Providing maintenance repairs to guestrooms, public areas and administrative offices.

• Repairs may include plumbing, electrical, heating, cooling, ventilation, furnishings and fixtures, painting, wall cover repairs, light carpentry, door and window repairs

• Maintain the Rooms Preventative Maintenance Program and consistently keep updated records on file.

• Setting up meeting rooms according to the function sheet.

  
  

Maintenance Technician is to embrace hotel culture by

• Help create an energized environment as a participating member of the company team.

• Embrace the company culture striving to exceed guest expectations at every opportunity.

• Be the pulse of the building in the know and managing it all

• Be a self-starter always motivated to be their best

• Take pride in the overall look and feel of the hotel assuring cleanliness and
  conditions are at their peak at all times

• Never walk past a pillow out of place or a piece paper on the ground and instead
  take the time to make it right

• Contribute to a fun, energized and comfortable working environment.

• Build strong relationships with peers and coworkers to facilitate communication and
  efficient operation of the hotel.

• Illustrate professionalism through positive attitude, spirit and leading by example.

• Drive product quality and operate as the “best in class” in their role.

• Anticipate customer needs with the ability to change goals and direction quickly.

• General knowledge of the city and attractions to answer guest inquiries.

• Must be able to work flexible shifts including weekends, nights and holidays.

  
  

Competencies

• Technical Capacity

• Ethical Conduct

• Results Driven

• Initiative

  
  

Preferred Education & Experience

• Minimal Formal Education - High school diploma or equivalent (G.E.D.)

• Some college preferred.

• Previous Experience in the maintenance field.

  
  

Position Type/Expected Hours of Work

This is a full time position. Schedule will be based on rotating shifts. Weekends, nights and holidays are likely to be schedule for work. Maintenance technicians must be able to work schedule based on business demands, including but not limited to weekends, holidays, nights and so forth.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to stand and exert well-paced mobility for up to 7 hours in length.

• Must be able to lift up to 100lbs on a regular and continuing basis.

• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.

• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

• Requires manual dexterity to use and operate all necessary equipment.

  
  

Grooming

All employees must maintain a neat, clean and well-groomed appearance per the specific uniform program.

Work Authorization/Security Clearance

Provide proper information / documentation

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.