Mac Engineer Job at Insight Global
Overview
-3+ years of experience providing tier III support for Macintosh
-Mac imaging solutions and ability to create Mac images
-Experience with application packaging
-3+ years of experience using JAMF Pro, SCCM, or Casper for application packaging and deployment
-Ability to occasionally go onsite in Woonsocket, RI, Hartford, CT, or Scottsdale, AZ, Florham Park, NJ, Northbrook, IL, or Irving, TX for hardware testing
Day-to-Day
Our client is leading health solutions organization with over 300,000 dedicated employees nationwide. The Mac Engineer will be joining a team that supports all enterprise end users with Tier III Mac solutions. The day-to-day of this role will be broken down into equal parts application packaging, imaging, and tier III troubleshooting. Troubleshooting responsibilities will include running diagnostic tests to isolate system problems and make recommendations for potential solutions; installing, maintaining and upgrading applications and equipment in their associated infrastructure; and consulting/instructing users on hardware and software questions/issues. This candidate will need to have excellent written and verbal communication and customer service skills with proven ability to work in fast paced environments. This position will sit 99% remote but requires a candidate local to Woonsocket, RI, Harford, CT, or Scottsdale, AZ, as the Mac Engineer will need to occasionally go on site for hardware testing (once a month or less). This specific role is supporting a very high visibility, large-scale need across the company and presents an excellent opportunity to work long-term in a highly innovative environment that promotes growth.
Job Type: Contract
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
Application Question(s):
- The client requires this employee work on a W-2, does this apply to you?
Experience:
- Mac Engineering: 2 years (Required)
- application packaging: 2 years (Required)
- JAMF pro: 1 year (Required)
Work Location: Remote
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