Milford Federal is looking for a detail oriented person to join our Loan Servicing Team. The Loan Servicing Specialist performs a variety of loan servicing duties involving both performing and non-performing loans such as:

1. Performs duties required to service all types of existing loans including responding to customer requests, preparing payoff statements, processing payoffs, researching and preparing discharges and monitoring payment plans.

2. Monitors, tracks, and reports hazard, flood and force placed insurance policies.

3. Performs post-closing process and set up new loans, including funding conveyancing accounts, reviewing and monitoring incoming closing related paperwork, preparing new loan set-up sheets, setting up automatic payments, and creating new loan files.

4. Performs duties required to collect non-performing loans including making phone calls to non-performing loan borrowers, reviewing periodic reports listing delinquent status of loan accounts, prepare and send routine late payment notices and letters recommending appropriate action.

5. Reports payment status of all loans to investors and MI companies.

6. Process loan department teller transactions including balancing work and cash box at the end of the day.

7. Assists in the set up and payment of escrowed property taxes and insurance as well as the collection and monitoring of past due non escrowed taxes

8. Performs corrections and verification of information reported to the credit bureaus.

9. Reviews various daily/monthly routine reports for accuracy and prepares various proofs/reports.

10. Assists in the monitoring and disbursing of hold-back funds, insurance checks and construction loans.

Knowledge/Skills/Experience Requirements:

Good verbal and written communication skills. Proficient in math and English Solid knowledge of Microsoft office. Good organization and communication/telephone skills. Knowledge of applicable federal, state, regulatory agency, and investor laws, rules and guidelines. 1-3 years banking or related experience preferred but not required.

Physical Demands/Conditions Requirements:

General Office Environment

Equipment Used:

General Office equipment (computer, telephone, copy machine, fax, calculator)

Milford Federal is an equal opportunity employer.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: In person

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