Learning & Development Coordinator Job at Norfolk Southern Corp
Requisition 35130: B2 - Learning & Development Coordinator
#LI-JS1
Work Conditions
- Environment: Office
- Shift Work: No
- On-Call: No
- Weekend Work: No
- Travel Required: Occasionally
Job Description Primary Purpose:
The Learning and Development Training Coordinator will assist with the successful execution of the Learning and Developments’ portfolio of leadership and development program offerings by providing a broad range of support: handling communication with participants; managing classroom logistics for all instructor-led training; taking ownership of materials, supplies, and inventory and maintenance; and other support as needed.
Principal Duties:
- Serves as frontline resource for the Learning and Developments’ portfolio of leadership and development programs.
- Maintains relationships with various vendors that support learning and develop programs.
- Manages Learning and Development’s digital assets.
- Process training room request via the online form.
- Manges the NS Learning inbox for the Learning and Development Team.
- Partners with the LMS Team to create program curriculums, schedule program sessions and coordinate classes for registration for targeted audiences in the LMS.
- Coordinate participant logistics and communicates reminders and directions to participants before and after class.
- Oversees catering set up for breakfast, lunch, and snacks (if applicable).
- Ensures all participants have the necessary materials for classes (e.g., 7 Habits materials, DiSC assessments, Program Guides, etc.).
- Ensures that classroom is staged and ready for training 1 day before each class (day before prep is required).
- Assists in preparing and sending out training evaluations and compiles results in partnership with the LMS Team.
- Orders program supplies, handles receivables, and distributes invoices accordingly.
- Conducts an inventory review of all classroom materials and supplies, replenishing well in advance of need.
- Consistently looks for opportunities for process improvements and to improve participant experience.
- Serves as liaison and partner to the broader HR Employee Experience team.
Skills and Competencies:
- Ability to communicate effectively, both written and verbally, to both internal and external stakeholders
- Works independently and take ownership of role end-to-end
- Expresses an interest in increasing learning and development competencies
- Collaborates well with teams
- Gathers and analyzes data
- Solves problems creatively
- Possesses and demonstrates strong leadership skills
- Is results-oriented and demonstrates a “can-do”, positive attitude
- Seeks to go above and beyond, recognizing that this is an employee-centric role
Job Related Experience:
- Minimum Level: 1 year
- Preferred Level: 2-3 years
Education:
- Preferred Level: Bachelor's Degree
- Preferred Majors: Training, Education or HR related field or equivalent industry experience
Technical Skills
- MS Outlook
- MS Excel/Spreadsheets
- MS PowerPoint
- MS Word
Company Overview
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
Effective December 8, 2021, NS has paused its implementation of the COVID-19 vaccine mandate given the dynamic legal proceedings. The ultimate outcome of the federal contractor vaccine mandate is yet to be determined. It is still possible that the mandate, as it applies to NS, could be upheld in court in the near future. If the mandate is upheld, NS employees will be required to be vaccinated or have an approved medical or religious accommodation.
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