Laboratory Support Coordinator Job at PerkinElmer

PerkinElmer Hartford, CT 06152

Job Title
Lab Support Coordinator

Location(s)
New Haven, CT

We are looking for a highly motivated Lab Coordinator to provide critical lab support as part of a dynamic PerkinElmer lab service team. The goal is to enable smooth facilitation and effective function of the working environment by providing a single point of contact to ensure the smooth running of the laboratory environment. The Lab Support Coordinator will typically lead the coordination of services for a designated building or location.

Key Responsibilities:
Enhance the Customer Experience
To be the first line of support for the scientific community; reporting any concerns and ensuring these are closed out in a timely fashion, i.e., acting as a single point of contact and helping ensure minimal disruption
Meet regularly with laboratory service providers to ensure open lines of communication
Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary
To be the point of contact for equipment maintenance in liaison with team and customer lab staff, facilitating scheduling and hosting of engineering visits for maintenance and/or repair
Support decommissioning of old instruments and related documentation
Assist in the onboarding of new instruments, coordinating with applicable parties to ensure timely installation
Be involved in improvement work linked to the assignment
Perform other tasks as needed
Execution of regular inventory activities utilizing asset management tracking tools

Support your Team
To work with Customer and PerkinElmer staff to ensure quality and compliance within the laboratory
To work with PerkinElmer and customer staff to help maintain lab documentation and coordinate archiving
To provide timely communication to lab users on impact of any site service work
This role will work closely with other teams to seamlessly deliver lab support services
May be required to cross-train and back-up other lab support areas

Basic Qualifications:
High School Diploma Required

Preferred Qualifications:
Associates degree is required and pharma or chemical industry experience
Working understanding of GLP/GxP (desirable)
Understanding of 5S principles (desirable)
Experience within the pharmaceutical industry is desirable but not required
Understanding of chemicals and safe handling (desirable)
A valid US driver’s license

Other Requirements:
Ability to improve processes and drive continuous improvement
Strong verbal communication skills
Self-motivated and ability to work under pressure to balance conflicting deadlines
Aptitude for technical and practical matters
Experience working in a compliance driven environment
Service-orientated attitude combined with innovative thinking
Strong team player with experience in a high-quality customer service operation
Able to complete relevant paperwork according to principles of Good Documentation Practice

Physical Demands:
Must be able to remain in a stationary position more than 25% of the time
The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite
Frequently use objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function
Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds)
Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument/equipment), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position
Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Use of personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory

Working Environment:
Must be able to work in a laboratory, controlled environments requiring personal protective equipment
Job pace may be fast and job completion demands may be high
Employee maybe required to manage hazardous wastes in compliance with company procedures & State/Federal/Local hazardous waste regulations
Duties may include: Identifying, handling, generating, accumulating, storing, labeling
Ensure safety, security, and the environment in all aspect of the daily activities, and any potential safety hazards are addressed and corrected immediately
Understand ergonomic relationship between people, equipment and working environment


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