Overview: Our family-run business is a leader in residential plumbing, heating, and electrical residential service in the Denver market. Bring your industry knowledge and join our team of successful and dedicated technicians as you launch your career in the plumbing service industry.

Job Title: Plumber

Reports to: Service Manager

Job Purpose

A Plumber is critical to our success by being responsible for installing, maintaining and repairing pipes, fixtures, and other plumbing used for water distribution and wastewater disposal in residential settings. A plumber also educates clients on options to repair, update, and service any plumbing related items in the home as needed.

Wage & Classification

• This is a non-exempt position.
• Starting Pay: $100,000 - $200,000 annually

Essential Elements of the Job

• Diagnose diverse service issues, obtain any replacement parts, and educate the client fully on what the issue is and what is needed to correct.
• Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address.

• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Design, install and service a variety of boilers and water treatment options.
• Follow all safety protocols while working in a client’s home, driving in a company vehicle, performing job functions in the company warehouse and yard.

Additional Responsibilities of the Job

• Always wear all required PPE, this includes company approved safety glasses, gloves, and work boots.
• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues immediately, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.

• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are effectively communicated to customer.

• Document all installed equipment upon arrival: make, model, serial number.
• Participate in company provided training opportunities on latest industry.
• technologies.
• Effectively communicate with clients in a way that represents Doctor Fix-It in a professional manner.
• Provide your own tools including, hand tools, drills, hand saws, brazing and soldering equipment. Company will provide large tools such as demolition hammers, tanks, and large hammer drills.

Duties and Responsibilities

• Expected shifts for this position are 5 days a week Monday – Saturday, 7:30 – 5:30.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

• Must be willing to work towards a residential plumbing license if not already licensed.
• Must be insurable on our vehicle policy.

Preferred:

• 2 or more years of successful residential service plumbing

Performance Expectations

• Maintain a minimum rate of 25% on converting non-service plan members to becoming members.
• Maintain a minimum conversion of 80% on all service and repair calls.
• Maintain a minimum average ticket on repair calls of $550.
• Maintain a minimum average ticket on scheduled service type calls of $235.
• Maintain water treatment sales of $5,000 per month minimum. Must maintain a call back on repair or service of less than 5% per month, and overall, for a 12 month rolling period.
• As a service technician a minimum of $35,000 in revenue is required per month, this revenue includes repair, service, water treatment, and remodels.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

Job Type: Full-time

Pay: $100,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

License/Certification:

• Driver's License (Required)

Work Location: On the road

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