Our customer is searching for an IT System Analyst to work on-site in San Juan, P.R. This is a 9-12 months contract-based opportunity.

The IT System Analyst will use computers and related systems to design new IT solutions, modify existing systems and integrate new features to improve business efficiency and productivity. He/she will be responsible for the maintenance and enhancement of project documentation system (Smartsheet). He/she will support the design of operational layouts and processes that increase productivity, eliminate wastefulness and reduce costs while maintaining quality standards within an organization.

Responsibilities:

• Develop and implement process improvements and technological upgrades (product development).
• Review operational schedules, processes, specifications, and related information.
• Design operational processes that maximize efficiency and reduce waste. Identify potential solutions and assess them for both technical and organization suitability.
• Work closely with programmers, developers, testers, and a variety of end users to ensure technical compatibility and user satisfaction.
• Generate product feasibility studies, as required.
• Define and build PMO reports and dashboards.
• Provide training and user manuals to system users.
• Work with both internal and external clients and present proposals. Work with IT department.
• Support the daily PMO team activities, as required.

Qualifications:

• Experience in the management and maintenance of Smartsheet app.
• Technical expertise and broad knowledge of hardware, software and programming is required.
• Advanced knowledge in the analysis and evaluation of processes and standards. Understand software development lifecycles.
• Critical thinking and problem-solving skills. A high level of excellent analytical skills (methodical, investigative, and inquisitive mind and attention to detail) is a must.
• Strong communication and presentation skills.
• Bachelor’s degree in engineering or related field.
• EIT License preferred. PE License a plus.
• 3-5 years relevant work experience.

Job Types: Full-time, Contract

Salary: $25.00 - $35.00 per hour

Experience level:

• 3 years

Schedule:

• Monday to Friday

Application Question(s):

• Do you have experience working with Smartsheet (management and maintenance?
• Do you have technical expertise of HW, SW and programming?
• Do you have experience working as part of a PMO team?

Work Location: In person

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