IT Specialist Job at Virtuos Games

Virtuos Games Los Angeles, CA

Location
United States, Los Angeles
Department
IT

PLAY, GROW and WIN

To be a part of Virtuos means to be a creator and aim at excellence.

At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.

Virtuosi are a team of experts – people who have come together to share their mutual passion for producing high-quality games. People who share the same enthusiasm in exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

As a group, Virtuos has become a recognized leader in its field, has been growing faster than its peers have in recent years, and is pursuing an aggressive global expansion strategy. To this end, we are seeking an experienced IT Specialist who can join our team and help pave the way towards our new goals.


Responsibilities
  • Guarantee the optimal functioning of application and business services of the Studio
  • Maintenance of servers, switches, hypervisors (VMWARE & HYPER-V, printers, wifi)
  • Implement the design of solutions beneficial to our infrastructures with added value of continuity of services, performance, automation, innovation
  • Manage the inventory of workstations & servers
  • Guarantee data backups and restoration
  • IT interface between Virtuos studio and its clients
  • Optimizing system and workstation product upgrades

Operation & support:

  • User support
  • Supervise and analyze the infrastructure and take measures likely to improve the quality or productivity of services
  • Deal with incidents, anomalies, internal requests and follow-up to their resolution
  • Administration of hypervisors, virtual servers, switches, network printers
  • Manage access rights to servers and applications based on profiles
  • Deploy workstations, thin clients, and participate in the evolution of masters
  • Set up network connections between Virtuos and its clients respecting security compliance.

Technical working environment:

  • Virtualization: Hyper-V, Vmware, AWS
  • Systems: Linux Debian & CentOS, Windows server, Windows OS
  • Applications: Office 365 and Azure
  • Web services: Apache, IIS
  • Databases: MySQL, SQL Server
  • Scripting: Batch, Powershell
  • Hardware: Any type of PC
Qualifications
  • At least 3 years of experience as Help Desk specialist, IT system/network administrator
  • Knowledge of Microsoft Office 365 environment (TEAMS Brick, Exchange) and its administration in terms of DLP and AZURE synchronization
  • Have already dealt with a firewall
  • Ability to multi-task
  • Ability to diagnose and resolve basic computer technical issues
  • Familiarity with a wide range of standard office automation products
  • Strong client-facing and communication skills, customer service orientation, and excellent interpersonal skills
  • Ability to work independently

People matter. Diverse opinions and experiences matter. At Virtuos, our talented teams are the cornerstone of our success, and we recognize that fostering and advocating for inclusivity is at the center of what we do best - we make games better, together. Virtuos is proud to be an equal opportunity employer that embraces diversity of thought, expression, culture, and backgrounds.

#LI-SM1
Position Name
IT Specialist



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