IT Software Application and Support Manager Job at Irving Materials Inc
The successful candidate is responsible for management of software applications used throughout the Company and the delivery of those through the Citrix platform. They will manage software installations, updates, and day-to-day tasks to ensure applications are performing at optimal levels. Additionally they will manage the IT support team and cybersecurity initiatives. Cross trained in key areas of importance with the IT director responsibilities.
What You’ll Do:
- Manage and perform application installations and updates to the Citrix environment. Work with internal and external personnel to implement new applications.
- Work with internal software application “owners” to ensure the applications are maintained and performing at optimal levels.
- Work with software vendors to manage installation and day-to-day management of applications in Citrix and on local devices (laptops, tablets, etc.)
- Document software installation and update processes. Train secondary personnel on installations and updates.
- Supervise the IT support desk manager and that team to maximize benefits of the support ticket management system.
- Manage cybersecurity initiatives and defenses. Ensure that data, access, and defenses protect or technology and user environment
- Work with internal and external database support personnel to resolve issues.
- Manage medium to large scale projects that have a positive impact on business operations.
- Secondary resource for many of the IT director responsibilities.
- All other duties as assigned.
- Demonstrate a commitment to communicating, improving, and adhering to safety policies in all work environments
What You’ll need:
- Bachelor’s degree in Information Systems or equivalent technical field.
- Medium to large scale Citrix environment management experience
- Minimum five years related experience. Construction industry background is a plus.
- Previous management experience
- Project management experience
- Excellent communication, written and oral, problem solving and analytical skills.
Benefits & Perks:
- Health, vision, and dental insurance
- Paid vacation, holidays
- 401K with company contributions
- Compensation is commensurate with experience and qualifications
Job Type: Full-time
Pay: $90,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Greenfield, IN 46140: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- IT support: 5 years (Required)
Work Location: One location
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