The Digital Strategy (DS) Production Assistant serves as junior producer and/or production assistant for a variety of virtual events including meetings, webinars, virtual classrooms, expert panels, and others. This role also contributes to the creation of videos, podcasts, and other digital products and materials. The DS Assistant supports the creation of accessible virtual products that are compliant with Section 508 requirements.

Daily tasks include such activities as reserving virtual meeting space on a shared calendar, creating and tracking online event registration, creating and setting up virtual meeting rooms, conducting basic speaker preparation sessions and event dry runs, building and improving PowerPoint presentations with oversight from senior staff, providing administrative and logistical support for digital product development, conducting small live events, speaking on and off webcam during presentations, compiling event reports, applying basic accessibility standards to electronic documents and deliverables, and other duties as assigned.

Digital Strategy is a cross-cutting function that supports all of our business areas. This role requires a high level of comfort with multitasking, excellent time management, strong detail orientation, and the ability to thrive in a fast-paced environment. This role also relies heavily on use of and adherence to documented processes for consistency and quality assurance.

Responsibilities

• Production assistant/junior producer on virtual events.
• Administrative support on podcasts, videos, etc.
• Virtual event platform administrative management.
• Vendor invoice reconciliation.
• Interface with vendors on scheduling and basic tech support requests.
• Schedule captioning.
• Manage recordings.
• Audio and video editing (basic).
• Data collection.
• Post-production/emails.
• Create evaluations, quizzes, surveys, and certificate to support events.
• 508 compliance (basic).
• Project support as needed.
• Monitor project emails.
• File management.
• Create and update Smartsheet project plans.
• Provide administrative support of email/listserv, website, and social media efforts.
• Other duties as assigned.

Qualifications

• 1-3 years of relevant work experience in providing administrative, training, and/or webinar support; retail or service industry experience also helpful.
• Experience with facilitating Web-based meetings or training events preferred.
• Proficiency in Zoom, Adobe Connect, WebEx, GoToMeeting, or other web conferencing tools preferred.
• Proficiency in elearning course development tools such as Articulate Storyline, Adobe Captivate, Lectora, or others preferred.
• Technologically savvy, with the proven ability to quickly grasp and master new software and technologies.
• High level of demonstrated proficiency in Microsoft Excel, Outlook, PowerPoint, and Word.
• Working knowledge of HTML, CSS, Java, and or similar preferred.
• Critical thinking, problem solving, and creativity.
• Calendar coordination/management.
• Public speaking skills.
• Ability to remain calm and professional under pressure.
• Ability to prioritize a high volume of requests/demands with support from senior staff.
• Ability to work independently as well as in team settings.
• SharePoint, Teams, Slack or other cloud-based collaboration skills strongly preferred.
• Excellent writing skills with attention to plain language, professionalism, and correct grammar, punctuation, and spelling.

Education

• High school diploma or equivalent required, BA strongly preferred.

AHP is an equal opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.