IT Director of Software Engineering (DevOps - Metrics - Governance) Job at Freedom Mortgage
Position Description:
Summary
The Director, Software Eng as part of the IT group, will work with Freedom Mortgage leadership and software engineering (Eng) teams in the modernization, transformation, and execution of engineering practices. The individual in this role will be a proven leader in a demanding environment with experience managing teams that develop and utilize robust, scalable CI/CD pipelines, Automation frameworks and tool chains that can be utilized across multiple teams and products. The Engineering organization within IT is transforming to enable the software engineering teams to scale, produce quality deliverables, and increase throughout in an evolving Agile environment. This leader of engineering transformation will help drive and deliver on a vision to build out tools, frameworks, libraries, and distributed systems that will enable the Freedom engineering organization to be more efficient, consistent and deliver with increased velocity. A successful candidate is a strong leader that is extremely comfortable in managing a team and executing to drive efficiency and transformation via engineering implementation.
Essential Job Functions:
- Oversee a comprehensive Engineering transformation program for assigned business areas.
- Be a transformational Software Engineering leader that can enable teams to work effectively in an Agile model.
- Work with engineering leaders and teams to identify friction and waste that slows engineering velocity, opportunities for automation and collaboratively design solution that realize platform-wide efficiencies.
- Leads the metrics, dashboard and scorecard initiatives for DevOps KPIS by closely collaborating with the Database, Infrastructure and Product engineering teams.
- Develop creating leading/lagging indicators, product-based reports, scorecards, periodic reviews, quality gates.
- Develop governance process in accordance with Freedom IT policies relating to Software Engineering and ensure compliance.
- Identifies and defines improvements to existing reporting data sources.
- Partner and collaborate with the IT Services organization to integrate the ITSM processes specifically Change, Problem and Root cause management.
- Partner and Collaborate with Product Scrum teams to integrate Automated tests into CI-CD Pipeline.
- Create guides and documentation on Confluence/SharePoint platforms to allow for easy accessibility across the organization and enable adoption.
- Assist and enable the QA organization to transform from QA Analysts to QA engineers.
- Drive and implement a vision of a true engineering mindset where development and test engineering functions are incorporated into the Agile construct.
- Maintain regular and punctual attendance.
Other Related Duties:
Performs other related duties as assigned.
Supervisory Responsibilities:
Manages Engineering transformation staff (including but not limited to reporting analysts, automation engineers, Dev Ops engineers) and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work, staff administration activities, performance reviews. vendor relationships.
Position Requirements:
- Minimum 7+ years of working in an Agile/Product development environment with exposure to scrum of scrums/release train concepts.
- Minimum 5+ years of experience with Agile/CI-CD tools, Data consolidation, report and dashboard development experience.
- Hands on experience with engineering transformation.
- Excellent communication and presentation skills to be able to articulate vision, direction and implementation strategy to the engineering leadership, peers and development teams.
- Experienced with Unit testing, API automation, test automation in a complex technology environment including Microservices, having used tools such as Junit, Selenium, Jasmine, Karma
- Hands-on experience with Continuous Integration /Continuous Delivery design and implementation with an emphasis on tools like SonarQube, JoCoCOJenkins, GitHub, Digital.AI or similar.
- Experienced with Unit testing, API automation, test automation in a complex technology environment including Microservices, having used tools such as Junit, Selenium, Jasmine, Karma
- Deep understanding and experience with dashboarding and reporting implementation with tools such as Tableau, EasyBI, etc Extensive knowledge of Agile and collaboration tools such as Jira, Confluence,
- Experienced with software engineering delivery methodologies including Code Quality, Security, Agile Delivery, Branching and Releases, CI/CD, Defect tracking and release functions.
- Extensive knowledge of Agile collaboration tools such as Jira, JIRA Align, Confluence, etc.
- Experience in test automation and testing frameworks including Selenium and API
- Ability to be flexible and deal with changing priorities, requirements, and timelines/due dates
- Ability to identify and implement solutions quickly working collaboratively with a matrixed engineering organization.
Education and/or Experience:
- 10+ years of IT experience, with a specific background in Agile development and implementing CI/CD pipelines.
- 5-10 years of relevant management experience with demonstrated success of managing teams of 10+ people including offshore contract resources.
- Bachelor’s Degree from a Four (4) year College or University; Science, engineering, information systems or a similar technical discipline preferred.
- Mortgage or Financial Services will be a plus.
Equal Employment Opportunity
Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities
The following statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.
Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing independent full-service residential lenders in the country. Licensed in all 50 states, Washington D.C., Puerto Rico and the U.S. Virgin Islands, Freedom Mortgage is the #1 VA and #1 FHA (government-insured) lender in the U.S. in 2021, according to Inside Mortgage Finance Magazine.
Our mission is to foster homeownership for all consumers across America. Freedom Mortgage has approximately 13,500 employees nationwide, proudly servicing 1.4 million homeowners.
Freedom Mortgage is one of the mortgage industry’s largest philanthropic supporters of the USO of Pennsylvania and Southern New Jersey. Through Team Freedom Cares, the company’s employee engagement and philanthropic program, Freedom Mortgage also supports many other philanthropic initiatives, including combatting food insecurity.
Freedom Mortgage was recently named a Top Workplaces USA 2022 (and earned this honor in 2021). We have offices in suburban Philadelphia and Fishers, IN, two regions where we were named a Top Workplace multiple times! We also have large operating centers countrywide, including Beaverton, OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Plano, TX; Tempe, AZ; Troy, MI and Woodbridge, VA
If you seek a vibrant work environment, a sense of community, top training, opportunity for advancement, a comprehensive benefits package, and reward and recognition program, look no further and apply to join Freedom Mortgage today.
Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. We offer a smoke-free workplace and a drug-free work environment. Our excellent benefits package includes medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during our search. LENDER NMLS ID:2767 For more information on Freedom Mortgage visit www.FreedomMortgage.com or check us out on social media: LinkedIn, Facebook, Instagram, Twitter, TikTok, Pinterest and Spotify. (To review additional honors Freedom Mortgage has received, visit https://www.freedommortgage.com/about/awards.)
Equal Opportunity Employer- Minorities/Females/Disabled/Veterans
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