Internet Appointment Coordinator Job at Gerry Lane Buick
Internet Appointment Coordinator (Immediate Opening)
Gerry Lane Buick GMC is one of Louisiana’s top selling GM dealerships. We are seeking an energetic individual to join our unique and fast-paced Internet Department Team.
In this role, you will be the link between the Internet Automobile Shopper and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
BDC Experience not necessary but it would be a plus.
What We Offer:
- Competitive Compensation - Salary Plus Commission
- 401K With Company Match
- Vision / Dental / Health Insurance
- Bonus Incentives
- Paid Training
- Great Culture
- Promote From Within
Responsibilities:
- Answer customer calls and make outgoing calls to customers who have sent a email request for more information and make follow-up calls to set sales appointments
- Provide customers with initial product information & set an appointment to come to our dealership
- Follow up with leads that are not ready to make an appointment or no-show
- Attend in morning sales meetings Monday-Friday at 8:00 am – communicate daily with management to discuss daily lead and appointment progress
- Responsible for 250-300 leads per month
Qualifications:
- Previous Retail Sales/Customer Service experience required
- Possess the ability to start and maintain a friendly conversation with Internet prospects
- Confident, pleasant and professional phone voice
- Possess time management skills and be able to work independently
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
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