Intake Coordinator Job at New Horizon Counseling Center
Job description
New Horizon Counseling Center is seeking experienced Intake Coordinators for its out-patient clinics.
The Intake Coordinator will serve as the initial contact with referring hospitals and their in-patient social workers who will refer patients to our Out-Patient Mental Health Facility, which includes clients with mental health and substance abuse issues. The responsibilities of the Intake Coordinator will include the ability to:
· Function as initial contact for all referring agencies in the community.
· Assist clients with non-active Medicaid through initial entitlement process
· Complete client detail intake (pre-screenings, Medicaid eligibility, Health Homes consents and intake assessment
· Maintain good working relationships with all referring staff from hospitals and agencies throughout the community.
· Perform telephone and walk-in screenings for clients seeking services from the Community.
· Work closely with our Clinical Staff, Billing Department, Business Development, Care Coordination Teams and with the Medical Practice located in our building to share and refer clients.
· Set up Patient accounts and schedule clients through our Electronic Medical Record using the Accumed Program.
· Retrieve faxes and emails to upload client information into our EMR and filing program, Ebridge.
· Retrieve clinical documentation on all existing clients that are hospitalized and obtain discharge paperwork when clients are released.
· Maintain filing system and electronic documentation
· Exhibit a friendly, enthusiastic and engaging demeanor with the ability to understand and explain all our programs in detail
· Perform other duties as requested
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Vision insurance
Healthcare setting:
- Inpatient
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Valley Stream, NY 11581: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
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