Job description

New Horizon Counseling Center is seeking experienced Intake Coordinators for its out-patient clinics.

The Intake Coordinator will serve as the initial contact with referring hospitals and their in-patient social workers who will refer patients to our Out-Patient Mental Health Facility, which includes clients with mental health and substance abuse issues. The responsibilities of the Intake Coordinator will include the ability to:

· Function as initial contact for all referring agencies in the community.

· Assist clients with non-active Medicaid through initial entitlement process

· Complete client detail intake (pre-screenings, Medicaid eligibility, Health Homes consents and intake assessment

· Maintain good working relationships with all referring staff from hospitals and agencies throughout the community.

· Perform telephone and walk-in screenings for clients seeking services from the Community.

· Work closely with our Clinical Staff, Billing Department, Business Development, Care Coordination Teams and with the Medical Practice located in our building to share and refer clients.

· Set up Patient accounts and schedule clients through our Electronic Medical Record using the Accumed Program.

· Retrieve faxes and emails to upload client information into our EMR and filing program, Ebridge.

· Retrieve clinical documentation on all existing clients that are hospitalized and obtain discharge paperwork when clients are released.

· Maintain filing system and electronic documentation

· Exhibit a friendly, enthusiastic and engaging demeanor with the ability to understand and explain all our programs in detail

· Perform other duties as requested

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Inpatient

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Valley Stream, NY 11581: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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