Insurance Support Coordinator Job at Assurance, a Marsh & McLennan Agency
Overview:
About Assurance
Assurance, a Marsh & McLennan Agency LLC, company, is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. Assurance operates as Marsh & McLennan Agency’s Midwest regional headquarters. Consistently recognized as a top workplace, Assurance attracts and retains its insurance talent by rewarding expertise and investing in career development. Assurance employees enjoy an award-winning culture that fosters a highly productive and results-driven working environment.
Services: Business Insurance, Employee Benefits, Financial Services, Private Insurance, Surety
Awards: Assurance is continually named a "Best Place to Work" by leading publications and organizations such as Fortune magazine, the National Association for Business Resources, The Chicago Tribune, Crain's Chicago Business and Business Insurance magazine (check out all of our accolades).
Culture: Our employees enjoy an environment that fosters success and creativity and provides countless opportunities for growth. We make sure our employees are happy and motivated by offering enviable benefits, rewards programs, celebrations, perks and a few surprises around every corner. Together, it all adds up to a company that develops and retains passionate individuals who deliver superior performance and measurable results to our clients.
Fun Fact: 31% of Assurance experts agree the best Saturday Night Live skit of all time is "More Cowbell".
Assurance has won over a hundred workplace awards largely due to our intentional and caring approach that begins with meeting our people where they are, celebrating their differences and creating an inclusive environment.
Assurance is a proud equal opportunity employer. We celebrate diversity and we are committed to equal employment opportunities regardless of age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, marital status or civil partnership/union status, veteran status, citizenship, pregnancy, genetic information, physical or mental disability, or any other status or characteristic protected by federal, state or local law.
Harassment or discrimination based upon any of the above is inconsistent with our values and will not be tolerated; this includes harassment or discrimination for being associated with or knowing someone that identifies with any of the above.
Marsh & McLennan Agency (MMA) provides colleagues the freedom to make a career and difference. We encourage you to explore your curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. More than just insurance brokers, we believe that a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep employees engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs.
The Insurance Support Coordinator (ISC) is the entry point of our agency, providing centralized administrative and reception support to Assurance. Through a rigorous professional development experience, the ISC learns the concepts of insurance, how to work in an office environment and handle various projects that ease the work burden for other members of Assurance. He or she serves as the director of first impressions to our clients, prospects, potential new hires, carriers and other business partners of Assurance. As such, the ISC ensures professional, helpful, friendly and courteous interactions, whether on phone or face to face.
Responsibilities:
EXECUTION OF CLIENT SERVICE
- Supports our production and service teams with projects to allow flawless execution of our service strategy as submitted through the electronic ticketing system
- Prepares Client Resource Guides to ensure insurance clients have appropriate claims reporting information
- Prioritizes workload to ensure client needs are addressed and agency expectations are met
- Assists with completion of client mailings, presentations, spreadsheets, and other insurance administrative projects
- Researches company information in Epic and online to enter prospective and current client data in Client Resource Management system
- Confirms seminar registration, prepares name badges and provides team with onsite support for seminar events
- Provides trade show support to operation and production teams
- Prints and distributes communication and collateral for internal and external use
- Communicate to internal and external clients through phone and e-mail in a professional manner
- Manages time effectively to prioritize workload
RECEPTION EXPERIENCE
- Acts as director of first impressions to our clients, prospective clients, prospective employees, and visitors and creates a warm, friendly, and inviting experience
- Answers and manages phone calls professionally and provides a phone experience that promotes our DNA
PEER REALTIONSHIPS
- Obtains Producers license and participates in insurance courses, seminars, and webinars for knowledge development
- Suggests business process improvements to gain efficiency within the role
- Provides feedback at team meetings as well as contributes to learning topics as assigned
- Strives to learn and grow by demonstrating initiative on a daily basis
- Acts as a valued member of the team, including assisting in training and mentorship of newly hired ISCs
- Assists the Office and Facilities team when applicable
PREFERRED
BS/BA in Business, Insurance or related field
Intermediate or advanced skill level with Microsoft Word, Excel, Outlook
About Assurance
Assurance, a Marsh & McLennan Agency LLC, company, is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. Assurance operates as Marsh & McLennan Agency’s Midwest regional headquarters. Consistently recognized as a top workplace, Assurance attracts and retains its insurance talent by rewarding expertise and investing in career development. Assurance employees enjoy an award-winning culture that fosters a highly productive and results-driven working environment.
Services: Business Insurance, Employee Benefits, Financial Services, Private Insurance, Surety
Awards: Assurance is continually named a "Best Place to Work" by leading publications and organizations such as Fortune magazine, the National Association for Business Resources, The Chicago Tribune, Crain's Chicago Business and Business Insurance magazine (check out all of our accolades).
Culture: Our employees enjoy an environment that fosters success and creativity and provides countless opportunities for growth. We make sure our employees are happy and motivated by offering enviable benefits, rewards programs, celebrations, perks and a few surprises around every corner. Together, it all adds up to a company that develops and retains passionate individuals who deliver superior performance and measurable results to our clients.
Fun Fact: 31% of Assurance experts agree the best Saturday Night Live skit of all time is "More Cowbell".
Assurance has won over a hundred workplace awards largely due to our intentional and caring approach that begins with meeting our people where they are, celebrating their differences and creating an inclusive environment.
Assurance is a proud equal opportunity employer. We celebrate diversity and we are committed to equal employment opportunities regardless of age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, marital status or civil partnership/union status, veteran status, citizenship, pregnancy, genetic information, physical or mental disability, or any other status or characteristic protected by federal, state or local law.
Harassment or discrimination based upon any of the above is inconsistent with our values and will not be tolerated; this includes harassment or discrimination for being associated with or knowing someone that identifies with any of the above.
Marsh & McLennan Agency (MMA) provides colleagues the freedom to make a career and difference. We encourage you to explore your curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. More than just insurance brokers, we believe that a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep employees engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs.
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.