Inside Sales Representative Job at Datamatics Global Services Inc
Job Description
Title: Inside Sales Representative
Location: Colonial Heights, VA
Duration: 6 months (possible extension)
RESPONSIBILITIES
· Process Energy Conservation rebate applications
· Make outbound calls to check on outstanding applications
· Uncover customer interests and needs, discuss Energy Conservation programs available
· Become a subject matter expert on our portfolio of Energy Conservation programs; promote benefits
· Discuss eligibility requirements as defined in the terms and conditions
· Resolve customer issues and address obstacles impacting the rebate process
· Drive continuous improvements in rebate processing and procedures
· Coach and train trade-allys (contractors) on rebate application instructions, eligibility requirements, and standard operating procedures
· Generate reports and excel spreadsheets
· Partner with program lead and field representative to resolve issues and improve performance
Basic Qualifications
· High School Degree or Equivalent
· Minimum of 5 years customer service experience
· Experience promoting program benefits
· Data entry skills (sales, orders, claims, rebates), high data entry accuracy
· Intermediate computer experience (Microsoft Word, Excel, and Outlook)
Preferred Qualifications:
· Associates or Bachelor’s degree is preferred
· Excellent written and verbal communication skills
· Ability to multi-task
· Strong Interpersonal skills; including ability to quickly establish and maintain rapport at all levels
Job Types: Contract, Full-time
Salary: Up to $18.00 per hour
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Work Location: One location
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.