Job description

INSIDE/OUTSIDE TECHNICAL SALES REPRESENTATIVE

Status: Full Time
Hours: 40-50 Hours per week

GP Reeves’ Inside/Outside Technical Sales Representative will be responsible for maintaining a designated customer base and ensuring all needs of these companies are met. This will include gathering project specs, quoting standard and custom GP Reeves products, and maintaining contact with the customer throughout the entire sales cycle to ensure the highest level of satisfaction is met. The Inside/Outside Technical Sales Representative may also be responsible for providing technical support within their region. This in-person position will be based out of our main office in Holland, MI with a probability of inter-regional travel opportunities.

Essential Job Duties and Responsibilities

• Sales of systems and parts to existing and new customers in an assigned territory.
• Regularly travel to customers to support new or existing projects while delivering superior support and communication.
• Follow up on leads and customer requests in an accurate and timely manner, preparing quotes and coordinating projects to satisfy customer requirements and expectations.
• Identify and grow new and potential customers, converting opportunities to profitable sales.
• Identify new applications, system upgrades and new customer needs to recommend the best solution for improving customer processes.
• Maintain detailed knowledge of GP Reeves products, prices, policies, and procedures; understand which GP Reeves products can be most advantageously used with all applications.
• Work to meet established sales budget as assigned.
• Advise sales team of new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new types of dispensing.
• Enter and maintain all company and contact information in CRM system.
• Maintain professional appearance, equipment, and vehicle in a manner that reflects well on the company’s image.
• Must be able to work unsupervised, plan schedule, and travel.
• Performs other duties as assigned.
• Comply with all safety rules and regulations.

Education and Experience Requirements

• Associate degree or two-year technical certificate, or 4 years’ experience of capital equipment sales.
• Understanding of Fluid Dynamics required.
• Basic electro-mechanical troubleshooting skills required.
• Experience in industrial maintenance, installation or field support is preferred.
• Experience with PLC troubleshooting is preferred
• Experience with robotics and automation is preferred.
• Experience in Material Dispensing preferred.

Skills and Abilities

• Proven record of technical equipment sales.
• Strong mechanical and electrical knowledge and skills.
• Hydraulic systems knowledge and skills.
• Ability to read installation, dimension and troubleshooting drawings plus hydraulic/pneumatic diagrams, electrical schematics and wiring diagrams.
• Effective oral and written communication skills.
• Must be an independent individual who is self-motivating and needs little supervision.
• Must be a team player
• Creative thinker
• Ability to use a computer to maintain records – including Excel, Word, PowerPoint, and Outlook to prepare reports, for communication and customer presentations.

Travel Details

• Estimated 10-20% (overnight) travel in assigned sales territory
• Most duties will be fulfilled out of GP Reeves’ Holland, MI office

Position Location

• It is preferred that the candidate be in the West Michigan Area.
• Access to a nearby airport and ownership of a personal vehicle is highly preferred.

Benefits

• Medical, Rx, Vision, Dental, and Health Savings Account (HSA)
• Retirement and Security benefits including 401k and Life Insurance.
• Paid Time off and paid Holidays.
• Use of company car.

Physical Requirements

• Able to stand or sit for extended periods of time.
• Able to stoop, kneel, bend at the waist and reach daily.
• Able to move around in a factory sometimes in tight spaces in and around equipment.
• Able to lift and move up to 20 pounds periodically.

Cultural Competencies

Our ten cultural values, or the "10 Ps", are the backbone of our company. These are the words that are running through our heads during every customer meeting, design review, and even small business decisions. Do these resonate with you?

Purpose: We do everything with integrity for our customers, team, and community.
People: We succeed through leadership, relationships, teamwork, and accountability in a safe environment.
Perspective: We are fluid and respond to market needs using our quick lead time as a competitive advantage.
Positive: We exhibit a positive attitude and a professional environment that is uplifting.
Partnership: We partner with our customers and suppliers for shared success.
Precision: We attend to the details from design to delivery to uphold our reputation for quality.
Performance: We design reliable equipment and help manufacturers’ products perform better.
Perseverance: We embrace challenges that foster innovation and work hard to bring results.
Planet: We are stewards of our resources and our environment.
Profit: We maximize customer satisfaction and use creativity over capital that fuels perpetual growth.

Company Overview

GP Reeves, Inc. was founded in 1971 and has grown to become a leading global provider of engineered dispensing systems and solutions for manufacturing. We design and build a complete line of grease, oils, ambient and heated material dispensing equipment and automation. Our patented Air Removal process produces a low maintenance, highly repeatable system built in Holland, Michigan. With locations in North America, Europe, and Asia to serve our customers, we are looking ahead towards continued success and growth. GP Reeves customer base includes the world’s leading automotive, life sciences, aerospace, furniture, consumer goods, electronics, industrial manufacturers and more. We are focused on innovation and technology through a service mindset to our team members, customers, and community.

EEO/AA Employer

Job Type: Full-time

Salary: $65,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Holland, MI 49424: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Industrial Sales: 3 years (Preferred)

Work Location: Hybrid remote in Holland, MI 49424

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