POSITION DESCRIPTION

Position Title: Infrastructure Systems Analyst 1 Incumbent:

Class Title:

Department: Telecommunications FLSA Status:
Reports To: Task Unit Leader Civil Service Status: Non-exempt
Pay Range:
Probation: 365 Days Employment Status: Full-time
Work Hours: 8:00 A.M. to 5:00 P.M. Lunch: Un Paid

JOB RESPONSIBILITIES:

Under general direction, oversees Telecommunications infrastructure and related
application and network maintenance. Ensures operability and compatibility required to
make and keep the Telecommunications Network and its components functional. Maintains
relations with Political Subdivisions and attends meetings for internal and external
customers relations.

Technical writing; to include vendor specifications, operating procedures, briefings, reports,
charts, and graphs. May do Router configuration and maintenance, Server configuration
and maintenance, and status button system Configuration and maintenance for
Telecommunications infrastructure.

Develops system planning and new equipment needs assessment. Co-ordinate’s system
design and development configuration.

Directs research, development, and implementation of Telecommunication Systems.
Instructs and informs staff on proper usage and system status of Telecommunication areas
of responsibility, maintains maintenance history records, and ensures system and security
integrity.

QUALIFICATIONS: Any combination of training and work experience, which indicates
possession of the skills, knowledge and abilities listed above. An example of an acceptable
qualification for this position is:

Must be able to analyze problems accurately and translate the analysis into effective
network and support. Critical to this analysis is an in-depth understanding of network system
operation and implementation.

Additionally, the incumbent is expected to solve complex technology challenges, such as
integrating applications and infrastructure. Maintaining a focus on the problems being solved
and the ability to link technology solutions.

Completion of secondary education or its equivalent and (4) years’ experience in electronic
systems maintenance, or equivalent combination of training and/or experience which
evidences and knowledge of electronic system maintenance and operation; to include but

WARREN COUNTY COMMISSIONERS
POSITION DESCRIPTION

not limited to point to point and multi-drop data and voice circuits, public safety
communications systems.

Experience in all levels of communications including systems operation, support, and
maintenance with extensive experience in quality assurance, systems management, and
personnel to complete required tasks.

Must possess:

• English Language – Knowledge of the structure and content of the English language

including the meaning and spelling of words, rules of composition, and grammar.

and strategies to promote effective local, state, or national security operations for the
protection of people, data, property, and institutions.

principles involved in strategic planning, resource allocation, leadership technique,
production methods, and coordination of people and resources.

• Proven ability to manage projects.
  

LICENSURE AND CERTIFICATION REQUIREMENTS:

Valid Ohio driver's license

CompTIA N+ Certification

Microsoft Systems Administrator

WARREN COUNTY COMMISSIONERS
POSITION DESCRIPTION

ESSENTIAL FUNCTIONS:

1. Coordinates repairs with vendors warranty issues or deals directly with vendors for
repair status/warranty issues.

2. Schedules install and repair personnel to ensure repair and new installs are
completed on time.

3. Maintains telecommunications department parts & supplies inventory to
assure minimum stock levels for timely repair.

4. Assists with designing new and existing departmental telephone architecture and
prepares proposals for agencies.

5. Voice mail system administration and maintenance.
6. Maintains relations with Warren County Government Offices, Political Subdivisions

and associated vendors to ensure their needs are being met.
7. Prepares drawings, schematics, diagrams, and records for system installation and

maintenance.
8. Analyzes and develops solutions to daily support problems associated with the

computer operations, systems and networks, and security systems.
9. Under general direction installs scheduled upgrades of operating systems, vendor

software and ancillary support systems; provides necessary follow-up including
training to facilitate system operation.

10. On Call rotation - scheduled for one week operation periods of which is on call 24
hours per day. Representing assigned Task Unit in the Incident Response Team.

11. Demonstrates a regular and predictable attendance.
12. Maintains a valid Ohio driver's license.

OTHER DUTIES AND RESPONSIBILITIES:

1. Performs other job-related duties as required by supervisor.
2. Aids in negotiating contracts for Government Agencies to include ln-Building

Repeaters, Operating Solutions, Devices, Accessories, etc.
3. Operates electronic test equipment and performs specialized maintenance on

electronic equipment, which includes desktop, mobile, laptop, and handheld
computers.

4. Works with other Telecom Units to carry out the mission of the department.
5. Work with Telecom Trainer to develop training classes and materials.
6. Provides instructional classes for basic operation of telephone system and

associated features.

WARREN COUNTY COMMISSIONERS
POSITION DESCRIPTION

KNOWLEDGE, SKILLS AND ABILITIES: (* indicates developed after employment)

• Hands on experience with wired and wireless networking, PC and server

virtualization software, virus protection, patch management, backup systems,
server topologies, disaster recovery.

• Microsoft operating systems, Data Center grade hardware,

Virtualization/Consolidation systems, Storage Area Networks, Wireless Protocols,
Managed Systems Operations, Development and Desktop Engineering, Radio
over IP (RoIP), Voice over IP (VoIP), PC over IP (PCoIP), *Computer Aided
Dispatch systems, *911 converged systems, *Audio log recording systems.

• Demonstrated ability to manage multiple priorities and follow through on projects

to completion, and proactively determines areas requiring additional attention,
monitoring, or maintenance.

• Skills: Programming - Writing configurations for various purposes.

Writing - Communicating effectively in writing as appropriate for the needs of the
audience.

• Technology Design - Generating or adapting equipment and technology to serve

user needs.

• Active Listening - Giving full attention to what other people are saying, taking time

to understand the points being made, asking questions as appropriate.

• Critical Thinking - Using logic and reasoning to identify the strengths and

weaknesses of alternative solutions, conclusions, or approaches to problems.

• Installation - Analyze equipment, machines, wiring, or programs to meet

specifications and adaptability for intended purpose.

• Operations Analysis - Analyzing needs and product requirements to create a

design and implement the project from design to operation.

• Deductive Reasoning - The ability to apply general rules to specific problems to

produce answers that make sense.

• Oral Comprehension - The ability to listen to and understand information and

ideas presented through spoken words and sentences.

• Oral Expression - The ability to communicate information and ideas in speaking so

others will understand.

• Written Comprehension - The ability to read and understand information and ideas

presented in writing.

• Occupation Specific Tasks: Confer with users to discuss issues such as access

needs, security violations, and programming changes.

WARREN COUNTY COMMISSIONERS
POSITION DESCRIPTION

• Generalized Work Activities:

1. Interacting with Computers - Using computers and computer systems
(including hardware and software) to program, write/load software, set up
functions, enter data, or process information.

2. Provide Consultation and Advice to Others - Providing guidance and expert
advice to management or other groups on technical, systems, or process-
related topics.

3. Communicating with Supervisors, Peers, or Subordinates - Providing
information to supervisors, co-workers, and subordinates by telephone, in
written form, e-mail, or in person.

4. Documenting/Recording Information - Entering, transcribing, recording, storing,
or maintaining information in written or electronic/magnetic form.

5. Making Decisions and Solving Problems - Analyzing information and evaluating
results to choose the best solution and solve problems.

6. Knowledge of inspection and testing techniques; safety practices and
procedures; operation and maintenance of telephony systems; equipment
utilized in maintaining telephony systems; equipment maintenance techniques;
operating procedures of related equipment.

7. Ability to: deal with problems involving many variables; work alone; interpret
detailed instructions; maintain accurate records.

8. Use drawing applications; use computer-aided design programs; interpret and
understand schematic drawings and service manuals; use tools and equipment
in the maintenance of electronic systems; perform minor mechanical repairs;
operate equipment.

PHYSICALLY DEMANDING AND HAZARDOUS WORKING CONDITIONS
INHERENT IN THE POSITION DESCRIPTION OF:

The employee must negotiate, use, or work with or in the vicinity of:
1. Ability to accurately distinguish colors for high and low voltage power systems,

warning lights in various colors (red, green, amber, etc.) and states (flashing,
blinking, solid, etc.).

2. Floor openings, wall openings and holes; open-sided floors, platforms, and
runways; stairs.

3. Fixed industrial stairs.
4. Electric wiring.
5. Emergency plans for evacuation purposes.
6. Fire plans for the prevention of fire hazards.
7. Accumulation of flammable and combustible waste materials.
8. Handling flammables or combustibles.
9. Equipment or fuel source.
10. Storage and handling of liquified petroleum, propane, gasoline, and corrosives.
11. Hazardous waste operations involving emergency response operations for

release of or threats of release of hazardous substances.

WARREN COUNTY COMMISSIONERS

POSITION DESCRIPTION

12. Personal protective equipment. General requirements for use, care, and

limitations of personal protective equipment. Occupational head, eye, and face
protection.

13. Fall protection – general application.
14. Hazardous energy control (lockout/tagout).
15. General requirement for safe use of tools and guarding, ability to use hand and

power tools (digital voltmeter, screwdrivers, drills, pry bars, etc.)
16. Telecommunications centers or at telecommunications field operations.

GENERAL DUTY: SAFE AND HEALTHFUL WORKPLACE
The employee:

1. Uses or works in proximity to the use of firearms.
2. Works in or around crowds.
3. Has contact with potentially violent or emotionally distraught persons.
4. Has exposure to hot, cold, wet, humid, or windy weather conditions.
5. Has exposure to hazardous driving conditions.
6. Ability to work from step ladders up to 10 feet above the ground or floor for up to 60

mins at a time several times per day.
7. Ability to lift to 50 pounds in and out of vehicles for no more than 10 mins at a time in

all weather conditions.
8. Is subject to emergency call twenty-four (24) hours a day, seven (7) days a week.

My signature below signifies that I have reviewed the contents of my position description and
that I am aware of the requirements of my position. I further certify that I have reviewed the
most current copy of the Warren County Commissioners Personnel Policy Manual.

(Employee's Signature) (Date)

Date Adopted:

Date Revised: 2021.05.21

YOU WILL HIT THE BULLSEYE

WORKING FOR WARREN COUNTY

WORK ENVIRONMENT
Work/Life Balance

Job Stability

PAID TIME OFF
Holidays - 11.5 annually

Vacation - 2 weeks
after 1st year

PERKS & BENEFITS

WORKING FOR BENEFITS
Health Insurance*

WARREN COUNTY

RETIREMENT

14% employer contribution
into the Ohio Public

Retirement System*

Health Insurance - Available after 30 days, 2 Med/Rx plan
choices with monthly family premium range from $216 to
even $0 (5x cheaper than the private sector); $0 premium
cost for Dental, Vision, Life, HSA, FSA, EAP, Weight Watchers,
On-site Biometrics & Day Off Work (Dave’s Day for Your Life)
and many more!

Retirement - Ohio Public Employee Retirement System;
Employee 10%/Employer 14% of earnings (pre-tax)

VISIT WWW.CO.WARREN.OH.US FOR ALL JOB POSTINGS.

QUESTIONS CALL: SUE SPENCER 513.695.1747