Human Resources Manager Job at Mt. Bachelor
Delivering memorable experiences, enhancing people's lives, and having fun while doing it. This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live in every day. Our vision drives us to deliver exceptional guest experiences at all touchpoints, requiring our employees to be natural communicators and problem solvers and have a passion for sharing mountain culture while having a positive attitude to support the best day experiences. Mt. Bachelor strives to deliver Central Oregon's most memorable outdoor adventures to locals and out-of-town visitors year-round. Mt. Bachelor's 365 days of fun includes 4,300 acres of lift-accessible terrain for skiing and snowboarding, Woodward Mountain Park and Woodward experiences, a world-class Nordic Center, snow blast tubing, summer and fall Downhill Mt. Bike Park, Sun Country Tours (white water rafting), Sunset Dinners, lift-served Sightseeing, and the Northwest's highest Zipline.
When expressing your interest in the role, please include a letter of interest and a resume.
In your letter, express your interest in pursuing the role, in addition to your understanding of the following: How do you see that your background (experience, skills, abilities) would support your candidacy? How is your background aligned with your understanding of the role you are pursuing?
Please submit a resume that demonstrates the following:
What did you achieve in your current/former role? What value do/did you, in that role, offer(ed) to your current/former organization? What did you create/promote/enhance? How did you make a difference in your role? (i.e., did you create a new process that impacted the efficiency of managers and the departments? If so, what is that number? How did your efforts translate into savings? How did you measure your impact and success in your role?
POSITION SUMMARY
The HR Manager supports HR objectives that foster an employee-oriented, high-performance culture emphasizing engagement, productivity, quality, and the ongoing development of our human resources.
This position is responsible for managing HR policies and programs, emphasizing in Employee Relations and HR Administration while ensuring that the organization fully complies with applicable laws and regulations. This role is also responsible for managing HR policies and programs, emphasizing benefits, leave, and payroll administration.
Manages the accountabilities of the Payroll Specialist role.
ESSENTIAL FUNCTIONS OF THE ROLE
- Provides support, coaching, and guidance to supervisors, managers, and employees in identifying and making recommendations on employee relations issues.
- Conducts complex investigations covering various issues, including recommendations and implementation of corrective actions.
- Manages the investigation process from start to finish with proper documentation and management follow-up.
- In conjunction with HR Director implements personnel policies and procedures.
- Responds to employee inquiries regarding policies, procedures, and programs and promotes understanding and compliance by all employees.
- Manages performance management efforts, including the performance review process.
- Ensure legal compliance with various governmental laws and regulations covering the areas of labor relations, OSHA, EEOC, safety, employment, wage and hour, worker's compensation, etc.
- Consult as needed with Safety Manager on workers' compensation.
- Responsible for guiding employees, supervisors, and managers in the areas of FMLA, ADA, and EEOC.
- Resolves any issues about employee inquiries in a timely, courteous, and professional manner.
- Participates in company-wide HR initiatives and long-term HR planning.
- Maintains department records and reports (i.e., EEOC and other required reporting).
- Effectively and efficiently fulfills all applicable reporting and compliance requirements.
- Serves as the primary contact for staff benefits questions.
- Responsible for administering benefit plans such as medical, dental, vision, disability, spending accounts, and 401(k).
- Responsible for administering applicable laws, including but not limited to COBRA, ACA, HIPAA, and unemployment insurance.
- Responsible for guiding staff, supervisors, and managers in the areas of leave and ADA.
- With the support of the Payroll Specialist, it is responsible for the processing and auditing of payroll, wage, and tax reporting.
- Prepares ad hoc reports and yearly benefits and payroll audits.
- Manages, reviews, audits, and houses all payroll reports on a bi-weekly basis.
- Serves as the backup for payroll administration.
- With the support of the Payroll Specialist, it is accountable for Time and Attendance and Payroll system(s), which includes but is not limited to problem resolution with vendors, maintenance, and oversight of all timekeeping systems (time clocks, etc.).
- Accountable for accruals and payouts of employees, reconciling errors and working closely with POWDR Benefits and Payroll, and applying PTO policies and unpaid leave(s).
- Administer and oversee projects such as annual wage surveys and open enrollment.
- Working closely with POWDR Benefits and Payroll, it is responsible for the data entry of new enrollees and self-service, terminations, and changes into the system, and submitting forms to brokers and carriers as needed.
- Participates in company-wide HR initiatives and long-term HR planning.
EDUCATION
- Bachelor's degree in business or human resources management or equivalent helpful but not required.
- Training in nonviolent communication, mindfulness, compassionate-based approaches, and conflict transformation required. If not, this professional must have a desire to expand their skill set in these areas.
- PHR, SPHR, or SPHR-CP certification is helpful but not required.
EXPERIENCE
- 3-4 years of experience in Human Resources or related
- Knowledge of Human Resources practices (i.e., benefits, HRIS, legal compliance).
- Understanding of federal, state, and local employment law and legislation.
- Extensive knowledge of HIPAA, FLSA, IRCA, FMLA, ADA, and WC.
- Experience coaching employees, supervisors, and managers through underperformance, interpersonal conflict, and other issues.
SKILL REQUIREMENTS
- Proficiency in Microsoft Outlook, MS Excel, MS Word, and MS PPT.
- Experience with other Microsoft products (i.e., Teams, SharePoint).
- Demonstrates high levels of resiliency, hardiness, self-awareness, emotional intelligence, and self-regulation.
- Has the desire and acts upon the aspiration to serve others.
- Understanding of outdoor, adventure lifestyle.
- Serves as a role model of Mt. Bachelor's core values and supports employees via coaching and practical feedback.
- Able and possesses the ‘know-how' of translating Mt. Bachelor values into HR processes and practices.
- Driven to continue improving and iterate systems and processes instead of settling for what is already established.
- Flexibility and self-management in the face of change and business pressures with the ability to work in a high
- Maintain the highest degree of confidentiality and discretion.
- Ability to drive programs independently from initiation to completion.
- Skilled in areas of problem-solving, coaching, and conflict resolution.
- Accomplished in managing and improving relationships at all levels of the organization (management, employee, etc.) and operating in a diverse organizational culture.
- Positive and professional demeanor is required and can work well with others.
- Able to inspire confidence and trust amongst the employee through effective leadership and coaching.
- Constantly share information to drive clarity of expectations.
- Delivers customer service, promotes the safety of the workforce, and continues development in creating a high-achieving employee experience.
- Strong leadership, relationship building, problem-solving, and influence skills.
PHYSICAL DEMANDS
- The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Such accommodations require an interactive discussion with the Human Resources Department before such accommodations can be made.
- While performing the duties of this job, the employee is frequently required to sit, stand, stoop, walk, use hands to finger, handle, or feel objects, reach with hands and arms, climb, or balance, and talk or hear. Depending upon the position, the employee may be required to use tools or controls relevant to the role.
- Must frequently lift and/or move up to 10 pounds, occasionally lift 20 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Works in an office environment located in National Forest Land.
TRAVEL REQUIREMENTS
- May have to work at other sites within the organization.
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