Behavioral Health System Baltimore (BHSB) is seeking candidates for the position of Human Resources (HR) Generalist, for a part-time position in a hybrid work environment, in Baltimore, Maryland. This position reports to the Director, Human Resources. The Generalist primarily works to support staff on BHSB’s Bmore POWER Outreach team and performs duties at the professional level in some or all of the following functional areas: training; team structure; policies and procedures; record keeping and documentation; HRIS; employee relations; recruiting, hiring and employment and benefits processing. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. The Generalist must be detail oriented and sensitive to organization and business needs as well as employee goodwill in support of the organization’s Mission and Vision.

As an integral part of the HR team this position will collaborate with teams that work to coordinate and build the capacity of Bmore POWER by supporting supervisors and staff to ensure proper structure and organizational support for performance and compliance. The position works to integrate the work of Bmore POWER into the organization and provides day-to-day HR support, strategic guidance and training to Bmore POWER in collaboration with the Bmore POWER supervision team, outreach workers, the Associate Director of the team and the Director of Public Health Strategic Initiatives.

About Bmore POWER: As part of Baltimore City’s harm reduction initiatives BHSB oversees a program called Bmore POWER (Peers Offering Wellness Education and Resources), that employs staff at different career stages to support the health and wellbeing of people who use drugs in Baltimore City through outreach, education, linkage to resources, participation in policy-making, and advocacy.

Essential Functions

Providing HR support:

• Provide appropriate support to staff and supervisors on different HR functional areas.
• Partner with Director, HR with compliance reporting requirements as necessary. Knowledge of legal / compliance requirements and changes is required.
• Support the bmore POWER team in creating and maintaining structure to support staff
• Partner with Director, HR in creating and maintaining HR department policies and processes.
• Maintain and process all unemployment notices in a timely, efficient manner.
• Provide technical support to internal and external Partners
• Partner with HR Director and others to complete various HR Department initiatives
• Attend Bmore POWER team meetings regularly in person and virtually as required

Recruiting and Hiring:

• Support the hiring function by creating and maintaining relevant documentation.
• Process parts of the recruiting process on the recruiting platform as needed
• Work closely with and assist hiring managers throughout the process to ensure a positive hiring experience for everyone involved.
• Create interview kits and ensure receipt of all pertinent information prior to and after each candidate interviews.
• Periodically and as needed, participate in interview teams.
• Facilitate the pre-interview meeting/s with the interview team to train interviewers and elevate the quality of the interview
• Process new hires on the HRIS and create necessary documentation, working in conjunction with the accounting department to ensure correct and timely payroll processing.
• Manage the orientation and onboarding process:
• Ensure that all new hires receive necessary information and attention per HR policy, processes and practice.
• Ensure that employees gain an understanding of benefits plans and enrollment provisions.
• Ensure correct and timely completion of new hire information and forms, including payroll and benefits.
• Administer new hire process by communicating with hiring managers to ensure all needs are met.
• Ensure consistently compliant and updated employee personnel files
• Maintain updated employee records on the HRIS system as well as in all other necessary formats

Benefits and Payroll administration:

• As necessary, administer BHSB’s benefits plans including enrollments, changes and terminations, by monitoring employee eligibility. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Ensure that employees are well informed and have a good understanding of benefits offered by the organization.
• Work in conjunction with the HR and the accounting teams to ensure correct and timely payroll process.
• Maintain all employee and applicant documentation and files as dictated by governing agencies. In collaboration with other members of the HR and accounting teams, process employee information from the recruitment stage through termination. Ensure compliance with USCIS Form I-9 Employment Eligibility Verification.
• Process employee terminations as necessary.

Other:

• Participate in internal workgroups.
• Work effectively and collaboratively with others, both internally and externally.
• Uphold and operationalize the values of BHSB, which are Integrity, Equity, Innovation, Collaboration and Quality.
• To perform assigned work functions, this position may have access to protected health information (PHI). It is expected that the employee will operate from a place of integrity and assume an ethical obligation to protect the privacy and security of all PHI and will follow all of BHSB’s policies and procedures related to the Health Insurance Portability and Accountability Act (HIPAA).
• Consistently work to apply a lens of equity, inclusion and anti-racism.
• Serve as part of BHSB’s disaster response team as needed, in any capacity that is needed.
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Bachelor’s Degree or five (5) years of direct HR experience in various functional areas at a generalist or manager level.
• Proven experience in managing employee compliance.
• Proven experience in creating and administering HR programs.
• Experience creating and maintaining team structure and employee compliance.
• PHR certification and/or SHRM-CP preferred
• Knowledge and familiarity with racial equity and inclusion principles: Recognizes ways that race and other identities intersect in the work. Comfortable talking about identities such as race, ethnicity, sexual orientation, class, ability, or gender in plain, specific terms. Understands the historical context for racial inequity and its present-day implications.
• Highly organized and motivated: Experience creating and maintaining organizational systems. Able to juggle competing demands and prioritize without sacrificing quality. Plans backwards to meet deadlines. Asks for help when needed.
• Models and inspires accountability: Inspires and motivates others to take action and meet goals. Delegates skillfully. Holds staff accountable and acknowledges growth (in self and others).
• Has a coach and learning mentality: Helps others grow. Uses coaching, training, and feedback to develop others and support problem-solving. Sees mistakes as learning opportunities. Seeks and engages well with feedback.
• Proficient using Microsoft Office Suite Word, Excel, Outlook and PowerPoint
• Detail-oriented and with demonstrated ability to analyze, produce and present relevant information.
• Understanding of relevant legal requirements in relation to employment law and its application to the department’s day-to-day work, company policy documentation and staff welfare.
• Able to work in a collaborative, hybrid work environment
• Strong organization skills
• Ability to interact with employees on all levels in a professional manner.
• Ability to work in a professional, confidential, and collaborative capacity.
• Ability to resolve complex issues and prioritize tasks.
• Excellent written and verbal communication skills.
• Excellent customer service skills
• Ability to interact in a virtual environment

Supervisory Requirements: This position has no supervisory responsibilities.

This role may require travel to other locations for meetings and other business-related needs. Ability to travel locally 20% of the time is required. It is important to have access to some form of transportation to travel to off-site meetings, conferences, and site visits.

COVID-19 considerations: BHSB receives federal funding for services and is therefore subject to Executive Order 14042. We require all new hires to be fully vaccinated against COVID-19, subject to a verifiable medical and religious exemptions which does not cause undue hardship in protecting those we serve and fellow employees.

Benefits

BHSB offers its employees a competitive benefits plan which includes comprehensive Medical and HRA, Dental and Vision coverage, as well as a choice of 4 FSA plans and an employee paid Legal benefit. BHSB offers employer paid life insurance, short-term and long-term disability as well as a 403(b) plan with employer contribution, generous PTO and 13 days paid holiday. Medical plan participants receive a $4,000/$8,000 debit card to cover eligible deductible and copay expenses, depending on chosen coverage.

Culture

BHSB is a nonprofit organization that provides leadership in advancing behavioral health and wellness. We advocate for and help guide innovative approaches to prevention, early intervention, treatment and recovery to help build healthier individuals, stronger families and safer communities. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.

BHSB respects and values diversity and is committed to creating a culture that is inclusive. BHSB is proud to be an Equal Opportunity Employer. BHSB strives to embody Integrity, Equity, Innovation, Collaboration and Quality in all of our work. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.

BHSB - About Us