Housing Administrator - Housing Central Administration

Hiring Department: Housing Central Administration

Location: Chicago, IL USA

Requisition ID: 1016571

Schedule: Monday - Friday, 8:00am - 5:00pm with a flexible schedule, can work remotely on occassion

Maximum Rate: $28.00 hourly

Posting Close Date: 2/14/2023

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

Under limited supervision coordinate and manage the department's special events, communications, and electronic presence, with the goal of maintaining and increasing UIC's residential population. Maintain good public relations with students, families, university community and beyond while implementing our recruitment strategies through the events, services, web presence, and email correspondence.

Duties & Responsibilities

• Oversee Campus Housing events that will directly help recruit and retain students to Campus Housing (Hall Tours, Campus Housing Open House, Admissions Events, etc.).

• Oversee on-site event implementation processes including tabling for admissions, orientation and other University supported recruitment events.

• Manage electronic presence of Campus Housing (website content, email correspondence, social media).

• Establish and manage procedures for event communication including independently handling or directing all inquiries pertaining to the events.

• Create, communicate and manage events plus programs, to strengthen prospective residents’ engagement with Campus Housing.

• Manage electronic presence of Campus Housing (website content, email correspondence, social media).

• Establish and manage procedures for event communication including independently handling or directing all inquiries pertaining to the events.

• Create, communicate and manage events plus programs, to strengthen prospective resident’s engagement with Campus Housing.

• Attend recruitment events both on-campus and off-campus to increase recruitment of campus housing residents.

• Assess national student recruitment trends and implement within Campus Housing.

• Hire, train, develop, and manage student staff to ensure the highest level of customer service. (Tour Guides)

• Provide direct oversight of day-to-day departmental communications efforts including content management.

• Advise students, parents and staff on housing matters via phone, fax, e-mail, web and in person.

• Liaison with Orientation Services and Admissions to ensure guest management, tour relations and on-boarding of new students is seamless and organized.

• Create and foster additional partnerships across colleges and university units to support individualized recruitment efforts.

• Coordinate and prepare reports of departmental interactions across media platforms.

• Perform other related duties and participate in special projects as assigned.

Qualifications:

Minimum Qualifications

1. High School Diploma, GED, or equivalent.

2. Any combination totaling six years from the following categories:

A) Housing, residential life, hospitality, business, or closely related work experiences.

B) College course work in Higher Education Administration, Student Personnel Administration, Hospitality Sciences, Business Sciences, Social or Behavioral Sciences, and/or related disciplines, as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals six (6) months
• 60 semester hours or Associate's Degree equals one (1) year
• 90 semester hours equals two (2) years
• 120 semester hours or Bachelor’s Degree equals three (3) years
• Master's Degree or higher equals four (4) years

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Transcripts must be uploaded if qualifying with #2B of the minimum qualifications.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation