HOUSEPERSON- HOUSEKEEPING EL CAPITAN HOTEL Job at El Capitan Hotel

El Capitan Hotel Merced, CA

Summary

Summary

A hallmark of the Joie de Vivre brand is that every hotel is deeply and uniquely of its place. For the El Capitan Hotel and Mainzer Theater, that place is on Main Street Merced, in California’s Central Valley, and within a 90-minute drive of Yosemite National Park or the San Francisco Bay Area. The locale and the El Capitan properties are further defined by a history shaped by the railroad, ranching, and agriculture, and a connection to Yosemite that dates to a time when Merced was truly the last stop for provisions before the last leg of the journey into the park.

El Capitan Hotel features a restaurant serving classic California dishes inspired by the local bounty and produce of the Central Valley. The offerings extend throughout this historic property to a café bar, garden courtyard and market, where artisan coffees, crafted cocktails, and lighter fare nourish locals and travelers alike.

Performs general clean up tasks, maintains guest rooms, public areas and hotel in general. Responsible for collecting and distributing linens as well as fulfilling any guest requests for additional supplies such as towels, linens, etc.

Qualifications

Qualifications/Skills:

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential:

  • Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.

  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through courtesy, cooperativeness and work with a minimum of supervision.

  • Punctuality and regular and reliable attendance.

  • Interpersonal skills and the ability to work well with co-workers and the public.

Desirable:

  • Prior guest relations training.

  • Knowledge of proper equipment usage and repair.

  • High School graduate or equivalent vocational training

Essential Physical Abilities:

  • Endure various physical movements throughout the work areas such as reaching, extending arms over head, bending and stooping.

  • Ability to grasp, bend, stoop, push or pull heavy loads, and lift and/or carry or otherwise move

  • materials weighing up to 75 lbs.

  • Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs.

Essential Job Functions:

  • Bring down dirty linens as well as stock clean linen in proper locations keeping track of inventories for the day, etc.

  • Collects soiled linen for laundering from housekeeping carts.

  • Maintains housekeeping carts and stocks supplies.

  • Removes trash collected by room attendants

  • Perform duties of room attendants when necessary.

  • Clean public areas, office space for front desk, reservations/sales, and GM, as well as maintain the outside walkway, and clean other areas as assigned.

  • Push and pull a vacuum throughout designated areas of the property.

  • Take out garbage for pick up service as well as monitor and control a comprehensive hotel recycling program.

  • Maintain and clean all public restrooms and meeting space using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.

  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.

  • Deliver/Pick up any rollaway beds or cribs to and from the guest rooms as well as delivers guest request.

  • Provide additional support to the room attendants as it pertains to:

a) cleaning supplies

b) glassware

c) towels and linens

  • Provide both set-up/break-down service of meeting space to include:

a) chair set-up/breakdown

b) table set-up/break-down

c) break set-up/break-down

d) water station set-up/breakdown and replenishment

  • Knowledgeable of hotel fire and emergency procedures.

  • Successful completion of the training/certification process.

Secondary Job Functions:

  • Provide back-up support to bell desk and maintenance when necessary.




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