Position Summary:
Responsible for providing a relaxing and welcoming environment to each and every guest. To be professional and courteous at all times.
Essential Functions:
- Treat every guest like they are your only one.
- Greet guests and present menu as they arrive to the restaurant.
- Seat Guests and communicate with Servers when tables arrive.
- Answer phone calls and return voicemails professionally.
- Assist with clearing tables and various activities when requested.
- Have a Guest First Attitude at all times.
- Ensure guests are greeted, with a warm smile gracious welcome.
Listen and respond to guest inquiries in a positive and friendly manner.
- Manage and resolve all guest complaints and problems in a professional, courteous and timely manner.
- Make your manager aware of all guest issues.
- Be aware of menu items to answer guest questions.
- Engage with your guests, get to know them, invite them back.
- Complete tasks on daily checklist.
· Perform all other duties as assigned.
· The ability to multi-task.
· Have a positive attitude at all times.
Additional Responsibilities:
- Keep work area neat and organized.
- Conduct self in a professional manner at all times.
- Maintain a safe working environment and immediately report all unsafe conditions.
- Maintain a good working relationship with all departments.
· Comply with all policies and procedures set forth by the property Employee Handbook.
Qualifications:
- Possession of government required licenses or certificates.
- Basic math skills and prior cash handling experience.
Ability to:
· Handle many tasks at one time and work well under pressure.
· Work with minimal supervision.
· Maintain a professional appearance at all times.
· Work as part of a team.
· Communicate effectively.
· Receive and follow both verbal and written instructions.
· Work any day of the week and any hour.
Job Type: Part-time
Pay: From $15.74 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Spokane, WA 99202: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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