Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work.(sm)

Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California, to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

Responsible for developing and delivering the educational, empirical and behavioral program to patients participating in the Health & Weight Management Program (HWMP) for Optum.

If you are located in CA, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Consistently exhibits behavior and communication skills that demonstrate Optum’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer
• Conducts weekly behavioral groups to teach patients the HWMP fundamentals
• Conducts maintenance groups for patients who have completed the weight loss phase and/or core curriculum
• Follows-up on both current and former patients by telephone calls and periodic individual and group meetings
• Participates in HWMP orientations to give an overview of the program to prospective patients
• Ensures correct and timely documentation in the patients’ HWMP medical records
• Communicates regularly with physicians and staff to promote consistent, integrated and effective patient care services. Effectively communicates patients’ dietary/behavior needs to clinicians and staff
• Coordinates a variety of health education services including the establishment of effective referral and publicity systems, providing scheduling and logistical support and facilitating use of community services
• Develops and maintains high-quality, culturally appropriate and sensitive patient educational materials which reflect the needs of patients and the medical group
• Maintains systems for tracking/reporting utilization data as needed. Coordinates collection, validation and reporting of clinic data
• Attends staff meetings to discuss administrative and patient care issues. Participates in the establishment of HWMP strategic goals and priorities and ensures goals, timelines and expenditures are on target
• Makes presentations of the HWMP to the community and coordinates marketing efforts
• Responds to phone inquiries when needed
• Serves as a resource for clinic staff, home health, care management and other departments as needed
• Uses, protects, and discloses Optum’s patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Performs additional duties as assigned
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college
• 1+ years of experience training and coaching health and weight management
• Experience in developing clinical training content, using adult learning principles
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
  

Preferred Qualifications:

• Master’s Degree
• 2+ years of experience in a hospital or outpatient setting
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.