Head of People Job at Valon

Valon San Francisco, CA

Valon's mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We're creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one's mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

People at Valon

The People teams at Valon maximize the value of and for employees. People are what make Valon great, and investing in People drives the business forward. As a core member of the People team, you will work at the heart of our growth: our people. We are focusing on scaling our business to even greater heights by guiding the growth of our internal teams.

About the Role

The Head of People will play a critical role in ensuring the functions they partner with are thriving and effectively executing at scale while aligning people strategy with technology business strategy. We're looking for someone who is excited about digging in to provide partnership to our tech, operations, product, and functional areas while also helping to build up the foundation of our scaling and evolving People team and company. Valon is already a 250+ organization, and the Head of People will be able to drive the growth of an already high-caliber team. This person will report to the CEO and fundamentally cares about our people, this mission, and this space.

Responsibilities

  • Establish a holistic vision and strategy on how to grow people at Valon
  • Be a business driver and partner with other business leaders to build, support, and communicate with our high-performing teams across three (and potentially more) offices aligning with Valon's business strategy
  • Be a trusted advisor on critical business decisions including org design, planning, change management and challenging people scenarios
  • Serve as a thought partner to anticipate and lead the change required to scale and evolve our teams as we grow
  • Coach business leaders and their directs to support their development as effective leaders for the organization
  • Architect the L&D program alongside operations to enable both a smooth and consistent onboarding experience for all hires
  • Work alongside the Talent team and partner with the Head of Talent to deliver strategic talent programs and provide day-to-day support
  • Lead efforts in ever-evolving people strategies such as performance management, org planning, engagement and retention, compensation and total rewards, employee relations, DEI, and succession planning
  • Leverage metrics & analytics to inform and measure success and influence change
  • Lead the verticals owning People practices, policies, HR compliance, and workplace experience
  • Be a vocal champion of fostering a diverse and inclusive workforce and culture of belonging at all levels of the organization
  • Support People processes across the calendar year and effectively communicate changes to the ever-developing company

Ideal Background

  • Previous tech startup experience that experienced hyper growth and scaling challenges or previous experience at large tech or financial institutions with many complexities
  • Experience working within a tech and operational organization with exempt and non-exempt individuals employees
  • Strong working knowledge of multiple HR disciplines including workforce planning, org design, onboarding, performance management, compensation, employee relations, employment law, training and development (L&D)
  • Experience leading, developing, and expanding teams of HR professionals
  • Sophisticated coaching and problem-solving skills, indexing high on emotional intelligence and communication
  • Strong understanding of industry trends and best practices, as well as a deep understanding of compliance and regulatory requirements including thorough knowledge of employment law
  • Data savviness to recognize trends and themes, and partner with the business to deeply understand needs and design and implement solutions
  • Ability to be highly-productive and influential in a fast-paced environment and balance longer-term strategic initiatives with more immediate priorities

Minimum Qualifications

  • 6+ years' relevant HR experience with a proven track record overseeing the Human Resources department, an L&D department, or as a Senior Human Resources Business Partner
  • Track record of successful partnerships with business functions and talent organizations
  • Strong written and verbal communication skills
  • High degree of empathy

Benefits

  • Base Compensation Band: $180,000 - $300,000
  • Medical, dental, and vision insurance plans
  • Flexible sick days and flexible PTO days
  • Monthly lunch stipends (groceries qualify!)
  • Commuter benefits
  • Laptop, custom accessories, ergonomic equipment
  • Support for H1B, TN, and E-3 Visa change of employer transfers
Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.



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