Gift Shop Sales Clerk (4847) Job at Associated Universities, Inc.
Position Description:
Position Summary
Do you enjoy working with the public? Does working onsite at a world-class observatory pique your interest? The National Radio Astronomy Observatory (NRAO) announces an opportunity for a full-time Gift Shop Sales Clerk at the Very Large Array (VLA). The Sales Clerk is responsible for providing excellent customer service and accurately processing sales transactions.
In addition to competitive pay, NRAO provides excellent paid time off benefits (vacation and sick leave). Medical, dental and vision plans are effective first day of employment. NRAO’s retirement benefit contributes an amount equal to 10 percent of a qualified participant’s base pay. No contribution is required of the employee; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions.
Job Duties Summary
Key duties and responsibilities will include:
- Welcome Visitors.
- Answers questions in person or on phone about NRAO and the VLA; directs more detailed questions to appropriate sources.
- Processes storefront sales using point of sale system, Altru.
- Processes online sales, by preparing shipment and shipping labels
- Monitors and maintains stock on sales floor, places new merchandise on shelves, racks and/or stands. Keeps stock orderly and dusted.
- Assists with physical inventory counts. Reports problems in a timely manner.
- Performs clean-up in gift shop, visitor center, and facilities as needed during hours of operation. Opens and Secures gift shop at beginning and end of day.
- Direct customer service and sales activities in store; resolves customer issues and concerns.
- Proactive compliance with NRAO and government safety policies and procedures in own work area is expected.
- The VLA Gift Shop is open daily. Work schedule will include working some weekends.
Work Environment
The VLA Site is a remote scientific/industrial facility at 7000 feet elevation. Works in office environment, must be able to work at a computer with detailed and complex alpha and numerical information.
Position Requirements:
Minimum Education
High School Diploma / GED
Minimum Experience
At least one year of retail experience and working with the public.
Competency Summary
Must be able to work independently and reliably. Prior experience with credit card processing software and Point of Sale software preferred. Excellent written and verbal communication skills, including public speaking; and the ability to communicate comfortably and effectively with the public, educators, students, senior managers.
Physical Requirements
Will be required to stand and sit, and may be required to lift 25 pounds or more on occasion. Specific vision abilities include close vision, distance vision, and depth perception.
Additional Requirements
Must have and maintain a valid New Mexico driver’s license. The selected candidate must successfully pass a post-offer, pre-employment background check as a condition of employment.
Application Instructions:
Select the “Apply” button below. Please be will need to be prepared to upload your current CV/Resume and a letter of application describing interest and suitability for the position.
Equal Opportunity Employer Statement:
AUI is an equal opportunity employer. Women, Minorities, Vietnam-Era Veterans, Disabled Veterans, Veterans and Individuals with Disabilities are encouraged to apply. To view our complete statement, please visit http://jobs.jobvite.com/nrao/jobs. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to resumes@nrao.edu.
The National Radio Astronomy Observatory is a facility of the National Science Foundation operated under cooperative agreement by Associated Universities, Inc.
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