GENERAL TEAM MEMBER JOB DESCRIPTION

WHO ARE WE?

TJK Entertainment is a family entertainment and events venue located in beautiful Fort Dodge, Iowa. Opened in 2013, we have expanded into offering go-karts, wedding receptions, birthday parties, arcade games, Godfather’s Pizza, concerts, laser tag, bumper cars, mini-golf, and more. We are open year round with both indoor and outdoor attractions.

POSITION OVERVIEW

We believe in creating a positive and memorable experience for all of our guests. This position is expected to safely operate all attractions, prepare food orders, clean the facility, and complete whatever tasks assigned to provide a memorable guest experience. This position is best filled by somebody who enjoys children, is a good helper, has an unbelievably positive attitude and believes in their community.

OUR VALUES

Customer Experience - Accountability - Communication - Teamwork - Legacy

ESSENTIAL FUNCTIONS

Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Report to work on time as scheduled, well groomed and in full uniform.
• The ability to work independently and without direction or supervision.
• Provide the highest level of service in accordance with TJK Entertainment LLC standards, policies and procedures.
• Maintain a professional relationship with all co-workers and supervisors.
• Interact with all guests and co-workers with enthusiasm and friendliness, especially children.
• Communicate with all staff to ensure the highest level of guest satisfaction.
• Maintain a safe, clean, organized and well stocked work area.
• Perform all duties as assigned by supervisors.
• Maintain full knowledge of park attractions & programs, and any other pertinent items to ensure guest satisfaction.
• Prepare work areas for either opening, mid, or closing shifts in accordance with company standards.
• Staying updated on specific specials for a given day.
• Performing basic cleaning tasks as needed utilizing personal initiative or directed by supervisor.
• Prepare food and beverage in accordance with all policies and procedures.
• Filling in for absent staff as needed.
• While performing duties employees may be exposed to water, chemicals, food, paper debris, loud noise, music, horns, bells, whistles, and other noise projected by various amusements.
• Employees may be exposed to outside weather conditions.

POSITION REQUIREMENTS

• Must be at least 18 years old
• Must be able to speak, read and write in English.
• Must have adequate vision to be able to see up close and from a distance.
• Must be able to work flexible shifts and schedules, including nights, weekends, holidays as deemed necessary by the business.
• Must be able to independently lift and carry a minimum of 40 pounds.
• Must be able to stand, walk, lift and bend for long periods of time, in some cases up to 8 to 10 hours at a time.
• Must be able to demonstrate competency and the ability to learn as outlined in the training materials.
• Excellent people skills and outgoing personality
• Must be a team player, demonstrate the ability to work hard, remain focused and do the job with the highest level of integrity.
• Must be able to purchase from the company any necessary apparel or items that are position specific.
• Must possess proficient technology skills to operate a business specific point of sale machine, a scheduling app, and various computers and electronics.
• Position reports directly to the Assistant Manager.
• Position has no direct report.

COMPENSATION AND HOURS EXPECTATIONS

• Introductory pay is $14/hour, then $15/hr after the 90 day probationary period is completed.
• Employee Discount is 20% on food, attraction passes, and birthday parties.
• Hours Expected: 8-24 during summer season and 4-12 during winter season.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided

Restaurant type:

• Bar
• Fast casual restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Fort Dodge, IA 50501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• children: 1 year (Preferred)

Work Location: In person

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