NYC Hospitality Powerhouse IGC Hospitality is seeking an experienced General Manager for its high volume venue. In Good Company Hospitality Owns and operates multiple high volume venues in NYC including Refinery Rooftop, Parker & Quinn, Park Avenue Tavern, Trademark Bar & Kitchen and The Wilson. Responsible for ensuring that all guests have an Engaging, Dynamic Experience. The General Manager will drive the IGCH vision by utilizing the Leadership Roadmaps with all managers and ensuring that all managers consistently use the established tools, 10/10s and performance assessments. The General Manager will oversee all FOH operations at the venue and be involved in BOH operations.

Key Responsibilities:

Administration

· Assist in preparing weekly, monthly forecasts ensuring forecast accuracy to 5%.

· Create and implement procedures for new programs.

· Assist in conducting weekly/monthly departmental meetings.

· Ensure attendance at the weekly meetings by all FOH managers

Financial Aspects

· React with urgency to any forecasted sales and profit shortfalls to budget.

· Recommend and assist in the implementation of activity to stimulate short-term sales revenue where required

· Advise and implement policy of Recruitment, Scheduling, Menu development, Drinks Development, Staff Training and Opening procedures

· Maintain budget Food Cost.

· Maintain budget Beverage Cost.

· Assist in preparing a capital expenditure plan for the year and provide back up of suggested projects

· Ensure that payroll is signed off and submitted on time for FOH Departments.

· Ensure Vacation / Holiday / Sick and Personal days are tracked and logged with HR for Record.

Employee Relations

· Monitor and identify training needs within the FOH.

· Assist/Ensure the development of formal training plans for the FOH divisions to meet identified needs.

· Monitor and update training manuals and departmental Induction manual as and when required.

· Ensure all new employees are fully inducted into each department.

· Conduct performance appraisals for all relevant staff as and when required.

· Ensure that disciplinary interviews and counseling sessions are executed appropriately and be involved when necessary.

· Conduct selection interviews for all potential new staff as and when required.

· Ensure that TIPS Training is conducted and each staff member remains in compliance

· Manage all FOH Manager performance and interaction while keeping a cohesive team.

Miscellaneous

· Monitor FOH personnel to ensure that guests receive prompt cordial attention and personal recognition.

· Communicate with BOH

· Establish and monitor effective employee relations.

· Schedule and regularly conduct routine inspections of equipment and areas under the control of FOH management Staff.

· Maintain appropriate standards of conduct, dress, hygiene, uniforms and appearance of all employees.

· Maintain a Health Department Grade A Health Code

Guest and Public Relations

· Meet regular and VIP guests as needed.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• New York, NY 10016: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• manager: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

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