Full Time Brand Ambassador/Sales Associate - Greenwood Job at Scrub Identity

Scrub Identity Indianapolis, IN 46227

If you LOVE retail, yet wish there was a job that did not have the 'typical' late retail hours, this opportunity could be what you've been looking for.

Top reasons why to consider talking about this full time Brand Ambassador / Sales Associate position at Scrub Identity?

1. This is the chance to get in the ground floor with a company that is experiencing double digit growth while much of the retail world is contracting & closing stores.

2. We are in a recession proof industry because people will always need healthcare where medical uniforms are required.

3. We treat our full time staff as partners with sharing store profits so that our team has a stake in the success of the company. Effort = Reward

4. This is not traditional retail; we know where our customers are which gives us a huge advantage to market to them with in office fittings! Because of this advantage if we have the right team willing to put in the work & out service our competition our sales will continue to grow.

5. We don’t have the traditional long mall retail hours that can take the fun out of retail!

Scrub Identity is an upscale medical uniforms retailer committed to delivering a unique selection of medical Scrubs, lab coats, medical instruments, shoes & accessories to provide our customers a real identity in a profession that has traditionally been difficult to express personal style. Our wide array of unique products along with our unparalleled commitment to customer service offers the ideal shopping experience for medical professionals. In 2011 Scrub Identity was launched on-line targeting customers tired of feeling like style could not be part of wearing medical uniforms.Today’s retail customer wants a true shopping experience, our unique products, fun/upscale store atmosphere & laser targeted customer focus provides that experience.

Brand Ambassador / Retail Stylist : You will be an advocate for Scrub Identity and will be responsible for engaging and connecting with customers. Additionally, the sales associate is required to provide the level of service appropriate for each customer’s needs in order to drive customer satisfaction, sales and brand loyalty. Sales Associates help the customer put together the best outfits for his/her requirements/wants that help her look and feel her best. They utilize expert product knowledge to educate, inform and inspire the customer. As a member of the Scrub Identity team, the Sales Associate takes pride in the brand, the product and their co-workers, and works hard to deliver an easy yet compelling shopping experience that leaves our customers looking and feeling amazing, inside and out.

  • Embodies Scrub Identity’s culture and values in all aspects of their job
  • Ensures desired brand experience is being fostered in store through individual and team customer interactions
  • Establishes & maintains effective relationships with employees and customers
  • Demonstrates a passion for delivering exceptional service every day and inspires by example
  • Connects with customers by asking open-ended questions to assess customer needs and makes relevant merchandise/styling suggestions
  • Brings Scrub Identity to life by creating an amazing shopping experience; fosters interaction similar to being a trusted friend and advisor through engagement and rapport
  • Assists customers in finding out-of-stock items via catalog or on line, by using back-order capability, or by finding substitutions for out-of-stock items (understands and leverages catalog & website)
  • Displays a "customer first" mindset at all times; focuses on engaging with the customer to meet their individual needs
  • Drives store sales by authentically suggesting additional items to customers to meet their active lifestyle needs
  • Consistently treats everyone with respect and contributes to a positive work environment
  • Ability to do what's right while balancing brand policy guidelines to promote an in-service mindset
  • Looks for ways to contribute to an environment that welcomes innovation and values each employee's unique ideas and contributions
  • Positively influences others and interacts cooperatively and works as a team towards a common goal
  • Supports direction from the leadership team and collaborates effectively across the team
  • Possesses a strong character/ethical core – does the right thing in all interactions
  • Demonstrates a "can do" attitude, with drive and passion to sell and achieve all goals
  • Communicates effectively and responds to the needs and questions of peers and leadership in a timely manner
  • Understands and follows all company-defined policies and procedures
  • Stays current on all product knowledge and communicates features and benefits to customers to build customer knowledge and confidence in the product
  • Is adept at solving problems

Qualifications

  • Skilled at making quality decisions, and follows written and verbal instructions to meet deadlines on tasks and projects.
  • Ability to sell, relate to others and communicate effectively
  • Open to performing multiple functions in the store beyond selling
  • Ability to receive feedback and to take action when appropriate
  • Ability to work a changing schedule to meet the needs of the business
  • Previous experience in retail preferred
  • Some college preferred
  • Ability to travel as required
  • Ability to work nights and weekends as appropriate to schedule requirements
  • Ability to lift and carry up to 50lbs
  • Ability to maneuver around sales floor and back room
  • Ability to work with/around cleaning chemicals

Merchandising Expert

Ensure the store maintains excellent visual presentation at all times, by presenting a fashion statement throughout the store. Ensure proper floor coverage and floor management to maximize store volume.

Work Remotely

  • No

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Indianapolis, IN 46250: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

  • Day Shift (Preferred)

Work Location: In person




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