Front Desk Receptionist Job at Silver Springs

Silver Springs West Hollywood, CA 90069

Job Description

Silver Springs curates an unforgettable experience, providing the highest quality yoga and fitness classes with an irresistible personal touch.

Silver Springs is looking for a Front Desk Receptionist to help welcome and support our members through great customer service. The ideal candidate has around 1-2 years of experience working in health and wellness, hospitality, retail, or in a similar role that requires exceptional customer experience. The successful candidate will be well-organized, welcoming, good with names, detail-oriented and capable of working in a team. The ideal candidate would also be passionate about fitness, health and wellness.

Responsibilities:

  • Check in members, clients and guests.
  • Answer telephone calls and emails.
  • Resolve any client issues that may arise.
  • Support the teaching staff in delivering the best possible class experience.
  • Assist in maintaining the cleanliness of reception and retail areas.

Ideal Candidates:

  • Passion for yoga and fitness
  • Great at remembering names and faces
  • Proficient with technology including booking systems, google suite etc.
  • Previous sales experience
  • Flexible availability including weekends and evenings
  • Desire to be part of a team creating something new
  • Great time management skills
  • Natural knack for creating connection in community
  • Ability to problem solve on the fly

Duties include:

  • Check in members and guests
  • Assisting clients with booking and time in the space
  • Process retail payments
  • Inventory retail items
  • Support teaching staff with various tasks to create the best possible experience
  • Support cleaning team with folding towels and turning over studio
  • Interact with VIP’s

Job Type:

  • Part-time with open availability to work 3-4 shifts a week
  • Must be available evenings and weekends

Job Benefits:

  • Unlimited access to classes outside of your shifts
  • Paid time-off
  • Discounts on retail purchases
  • Inclusion in brand partnership events
  • Annual bonus

Job Type: Part-time

Pay: $20.0 per hour

Shift:

  • Morning shift: 6:30 - 10:30 AM
  • Day shift: 10 AM - 2 PM
  • Night shift: 3:30 PM - 7:30 PM
  • Weekend Shift 8:30 AM - 12:30 PM

Weekly day range:

  • Monday to Friday
  • Weekend availability

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Schedule:

  • 4 hour shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • West Hollywood, CA 90069: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location




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