Front Desk Receptionist Job at Dr. Luo's Oriental Medicine
Dr. Luo's Oriental Medicine Sarasota, FL 34237
About us
Dr. Luo's Oriental Medicine is a small business in Sarasota, FL 34237. We are professional, customer-centric, rewarding and our goal is to treat our patients with respect and empathy while supporting their overall health..
Our work environment includes:
- Growth opportunities
- Modern office setting
- Safe work environment
· Treat patients with respect, empathetic with patients’ needs and concerns
· Checks patients in, greeting everyone in a pleasant and professional manner
· Tracks patients in the reception area and communicate with them, as needed
· Leads patients into treatment rooms and cleans room after each patient
· Stocks and keeps reception area neat and refreshments maintained
· Represents the practice professionally
· Presents and collects fees, posts payments, makes next appointment
· Answers telephone, schedules appointments, places reminder calls
· Organizes charts for patients before and after arrival
· Marks arrival time of patients in office and makes sure that patients are seen on time
· Maintains cash drawer and is responsible for balancing daily with payments posted and credit cards processed
· Maintain a clean and orderly computer area
· Follows up on all details in a timely and complete manner
· Evaluate chart data to verify all information has been received, completed, and signatures obtained
· Enters all new patient demographic information into the computer
· Ensures compliances with all HIPAA, State, and Federal regulations
· Performs other duties as requested
Job Types: Part-time, Contract
Pay: $15.00 - $18.00 per hour
Schedule:
- 10 hour shift
- 3x12
- Monday to Friday
- No weekends
COVID-19 considerations:
All personnel and patients are expected to follow CDC requirements for COVID regulations in the clinic. Common surfaces are sanitized regularly.
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
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