Front Desk Receptionist Job at CHRISTUS Health-Surgical Solutions
JOB TITLE: Medical Receptionist
STATUS: Full-time, Non-Exempt
REPORTS TO: Practice Administrator
POSITION SUMMARY:
The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments. This includes paperwork for patients to fill out, scanning insurance cards, entering demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.
DUTIES AND RESPONSIBILITIES
Greets and directs all patients within the practice
Obtaining patient demographic and verifying insurance information at each visit.
Obtaining necessary patient information to meet current Federal guidelines.
Scanning pertinent patient information into EMR including patient authorizations and referrals.
Obtaining patient authorization for medical records release (HIPAA compliance).
Schedules any necessary appointments after completion of patient visit.
Monitor and review patient schedules for next day office appointments.
Identifying and resolving minor patient billing complaints.
Maintaining cleanliness of waiting room.
Assists other Medical Receptionists and Medical Secretaries as needed.
Other duties as assigned.
EDUCATION & EXPERIENCE
Minimum of a High School diploma; Associates Degree preferred.
At least one year relevant experience and/or training.
EMR experience (Meditech preferred)
QUALIFICATIONS & REQUIREMENTS:
Strong organizational skills.
Strong multi-tasking skills.
Strong verbal and written communication skills.
Ability to work independently on assigned tasks as well as accept direction on given assignments.
Able to work collectively with administration and staff.
Job Type: Full-time
Pay: $12.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Phone triage: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location
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