Job Description

Action Physical Therapy is a family run and operated company for the past 25 years in South Florida. We are looking for full-time front desk receptionists for physical therapy offices. The receptionist will manage our front desk on a daily basis and will perform a variety of administrative and clerical tasks. Duties include but are not limited to: check in/Check out, scheduling follow up appointments, answering phones, collecting payments, end of day reconciliation, scanning documents, chart maintenance, insurance verification, obtaining authorizations/referrals. Must be a people person with a great personality, and a passion for patient care, be able to work independently and as a member of a team with the ability to multi-task, and pay attention to detail.

As a Front Desk/Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role.

Most locations work Monday to Friday, yet some select locations will be open Saturday mornings, so flexibility is a plus.

Ultimately, a Front Desk/Receptionist’s duties and responsibilities are to ensure to welcomes guests positively, and to execute all administrative tasks to the highest quality standards.

Responsibilities - Front Desk Receptionist

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements - Front Desk Receptionist

• Professional attitude and appearance
• Bilingual in Spanish is highly preferred
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
• Medical Office experience - minimum of 1 year
• Must have experience in insurance verifications and Authorizations

Job Types: Full-time
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Work Location: Belle Glade,FL

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

COVID-19 considerations:
Must wear a mask and social distance

Experience:

• Medical office: 1 year (Preferred)

Work Location: One location

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