Front Desk Clerk Job at Comfort Inn and Suites Marianna
Comfort Inn and Suites Marianna FL has an opening for a Front Desk Clerk who is available to work all shifts. Weekends required. Do not apply if you aren’t available on weekends.
Job Description
- Welcome guests in a friendly, prompt and professional manner.
- Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
- Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
- Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
- Make and confirm phone and online reservations.
- Keep records of occupied rooms and guests.
- Communicate pertinent guest information to designated departments.
- Maintain all paperwork as required for your shift, including checking credit cards for validity and acceptability, responsibility for cash drawer balancing, proper registration accuracy and completeness..
- Communicate with Housekeeping and Maintenance on all problems.
Qualifications:
- Previous experience in front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills, computer skills, decision making ability
- Excellent written and verbal communication skills
Must have open availability able to work 7am -3pm, 3pm-11pm and Holidays and Weekends.
Send resume or apply in person to Comfort Inn and Suites Marianna 2214 Highway 71 Marrianna FL 32448
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: In person
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