Front Desk Agent (PT) Job at Microtel Inn and Suites Wheeling at the Highlands
Microtel Inn and Suites Wheeling at the Highlands Triadelphia, WV 26059
Our award-winning Microtel Inn & Suites by Wyndham Wheeling at The Highlands hotel is the ideal fit for value-conscious travelers who do not want to sacrifice comfort. Our Wheeling hotel is located at The Highlands, just off I-70, only 20 minutes from Washington, PA. Our clean and accommodating guest rooms were designed with your comfort in mind, featuring thoughtful amenities to brighten your stay.
Starting at $14 per hour
We have a great opportunity to join our team as a Front Desk Agent PT.
- Responsible for counting cash, and maintaining accuracy of issued cash drawer at the beginning and end of each scheduled shift.
- Daily checks the front desk log for problems, special requests, etc.
- Greets, registers, and assigns rooms to guests.
- Transmits and receives telephone messages when necessary.
- Works closely with the reservations department to ensure arrival dates on reservations are correct.
- Communicates all information to the following shift to ensure a smooth transition.
- Works closely with all hotel departments to ensure the highest quality of customer service.
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
- Responsible for completing all required shift paperwork and reports as assigned by management.
- Responsible for completing all end of shift cash closing procedures.
- Keeps records of room availability and guests' accounts.
- Computes bill, collects payment, and makes changes for guests.
- Makes and confirms reservations.
- Posts charges such as room, food, liquor, or telephone to ledger.
- Completes daily-required shift checklists.
- Must wear required uniform. Must maintain a neat, clean and well-groomed appearance.
- Performs other duties as assigned by management.
(ref. 44024)
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