Front Desk Agent Job at Red Lion Inn and Suites
Red Lion Inn and Suites Mineral Wells, TX 76067
About us
Red Lion Inn and Suites is a small business in Mineral Wells, TX. We are professional, customer-centric and supportive.
Our work environment includes:
- Casual work attire
- Safe work environment
- On-the-job training
Our hotel is looking for a Front Desk Agent to join our team. Our Front Desk Agents are responsible for greeting and interacting with guests as well as supporting administrative tasks. The right candidate will be familiar with common customer service methods and technology, comfortable working in a busy fast-paced environment and able to use their knowledge of the local area to answer questions. We're looking for friendly individual who has a passion for hospitality and enjoys working with people from all walks of life.
Responsibilities:
- Welcome guests and distribute room keys.
- Direct guests to appropriate operating systems, including their location in the hotel and how to operate them.
- Provide relevant information about the hotel (e.g., dining and entertainment options).
- Answer questions about hotel services and facilities.
- Perform basic troubleshooting of guest room television and telephone problems involving guest room equipment or housekeeping staff.
- Provide physical access to guest rooms.
Job Types: Part-time, Temporary
Pay: $10.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Mineral Wells, TX 76067: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience (Preferred)
Work Location: In person
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