San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION
The Food Stand Lead under direction supervises schedules and performs a variety of duties related to restaurant operations; handles cash register, customer complaints, inventory control, and training of new food stand employees. This position reports to the Food Service Supervisor and Manager.

WHAT YOU WILL DO

• Supervises the day to day operation of assigned facility
• Schedules employees and related duties
• Oversees and assists with preparation of food and food products as needed.
• Ensures that proper safety and sanitation methods are consistently followed
• Accurately and thoroughly complete daily paperwork
• Trouble shoot equipment problems
• Participates in team meetings
• Supervises and schedules the duties of quick service restaurant employees
• Makes certain the work area is maintained in a safe and sanitary condition
• Maintain an organized and clean facility
• Familiar with the quick-service operation and related responsibilities
• Keeps up with food and labor cost control procedures
• Performs weekly and period end inventories
• Places orders to warehouse for replenishment of food and supplies
• Maintains proper inventory of supplies
• Assists daily in preparation of food items as needed
• Oversees the safety and sanitation methods used in the safe handling, storage and preparation of food
• Familiar with all menu items in locations supervising, including ingredients and cooking methods
• Keeps up to date with Health Departments uniform standards
• Maintains a passing grade on the Environmental Health Department tests
• Maintain inventory and stock rotation
• Conduct weekly and period end inventories
• Assists guests in a courteous, friendly and professional manner

WHAT WE ARE LOOKING FOR
San Diego Zoo Wildlife Alliance is seeking an individual who is inspired to be a part of an organization that is committed to protecting wildlife around the globe. A leader to join us in our commitment to provide opportunities to learn about, engage with best-in-class conservation work, and share how that work is changing outcomes for wildlife every day through visits to the San Diego Zoo and San Diego Zoo Safari Park. This position will be overseeing the Banquet operation. The Retail team is looking for candidates who can support a flexible banquet events schedule that would include evenings, nights, weekends, and holidays.
Please note, if you are selected for this role you will be required to complete the Responsible Beverage Service Training (RBS) within 60 days of your hire date. Training will be provided to you by the San Diego Zoo Wildlife Alliance and completed on site.

• SKILLS AND KNOWLEDGE
• Methods, materials and equipment use in food service
• Cash handling standards, procedures and protocol
• Safety and sanitation methods used in the preparation and serving of food
• Basic inventory controls and best practices
• Basic computer usage
• Safety rules and regulations
• Guest service standards and policies and uniform standards
• Effective leadership practices
• Communicate effectively (verbal and written)
• Foresee needs and maintain stocks before depleted
• Organize, schedule and supervise food stands employees
• Operate commercial equipment and utensils safely
• Multi-task and prioritize to meet the demands of business
• Deal tactfully and courteously with guests and employees
• Work in high volume, fast-paced environment
• Work competently with a diverse large groups of people
• Proficiently handle cash and credit card transactions
• Work effectively in a team environment

IMPORTANT DETAILS

• Location: Escondido, CA
• Position Type: Hourly Full Time Non-Exempt Union Position - If selected for hire this position requires initiation fee and monthly dues to be paid to the union
• Hourly Wage: $21.14

Be an ally for wildlife by joining our team!
At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.
As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
San Diego Zoo Wildlife Alliance is a drug free workplace


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